American Truck Salvage
★ 4.0+ · 100+ public reviews Salvage yard 2850 W Broadway Rd #1, Phoenix, AZ 85041
Reviews of American Truck Salvage
4.0+★★★★☆
100+ public reviews · latest Aug 2026
Customers praise
- Friendly, helpful staff20
- Finding the part they needed7
Customers complain about
No complaint comes up often enough to show.
Of 134 written reviews, 87% give 4–5 stars and 11% give 1–2.
In the last 12 months: 6 written reviews, 83% give 4–5 stars.
The business replies to 21% of written reviews, including 8 of its 15 one- and two-star reviews.
How it compares in Phoenix ↓Every topic customers mention ↓What unhappy customers say ↓
Salvage yard Spanish-language reviews
How it compares in Phoenix
Its own figures set against the other Phoenix businesses we checked.
One- and two-star reviews
11% of 134 written reviews
A lower share than 68% of Phoenix salvage yards. Middle of Phoenix salvage yards: 17%.
Most common complaints
Of its 2 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
21% of written reviews get a reply from the business
Replies to more than 61% of Phoenix salvage yards. Middle of Phoenix salvage yards: 13%.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Phoenix; the line is the middle; the dot is this business.
What customers say
What its 134 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
100+ public reviews
Finding the part
- Finding the part they needed7▲ 2.6× the average
- Finding what they need visit after visit4▲ 3× the average
- Buying engines, transmissions or rear ends3▲ 2.2× the average
Staff and service
- Friendly, helpful staff20● About average
- Polite, professional staff8● About average
Reviews 2017 to Aug 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 2 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Phones not answered or calls not returned | 1 | 0 |
| Rude or unhelpful staff | 1 | 1 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Finding the part they needed
Good to know before you go
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Finding the part they needed7
- Finding what they need visit after visit4
- Buying engines, transmissions or rear ends3
Plan a visit
What they offer
- Open 6 days a week
- 13% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff20
- Polite, professional staff8
Cost and paying
No prices published online.
- Payment
- Credit, Debit
Checked records
No state license or EPA record matched yet.
We do not check an Arizona salvage register yet; we checked EPA ECHO.
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Southwest Phoenix, about 4 miles from downtown
★American1Nearby salvage yards, listed below
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Sources and dates
Business listing and its 134 written reviews, to 30 Sep 2026 · americantruck.com (its website, read Sep 2026) · one- and two-star reviews read 2026-10. How we check