Goddess scrap L.L.C
★ 4.5+ · 100+ public reviews Scrap metal yard 3701 Grand Ave, Phoenix, AZ 85019
Reviews of Goddess scrap L.L.C
4.5+★★★★☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff20
- Straightforward dealing11
- Staff who negotiate or give a discount5
Customers complain about
No complaint comes up often enough to show.
Customers report this scrap yard matches competitors' prices, with staff who are helpful and professional.
Of 168 written reviews, 90% give 4–5 stars and 10% give 1–2.
In the last 12 months: 30 written reviews, 87% give 4–5 stars.
The business replies to 48% of written reviews, including 17 of its 17 one- and two-star reviews.
How it compares in Phoenix ↓Every topic customers mention ↓What unhappy customers say ↓
✓ EPA record Scrap metal yard Spanish-language reviews
How it compares in Phoenix
Its own figures set against the other Phoenix businesses we checked.
One- and two-star reviews
10% of 168 written reviews
A lower share than 66% of Phoenix businesses. Middle of Phoenix businesses: 16%.
Most common complaints
Of its 10 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
48% of written reviews get a reply from the business
Replies to more than 73% of Phoenix businesses. Middle of Phoenix businesses: 13%.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Phoenix; the line is the middle; the dot is this business.
What customers say
What its 168 written reviews mention most, in our words. The number is how many reviews mention each.
4.5+★★★★☆
100+ public reviews
Staff and service
- Friendly, helpful staff20● About average
- Polite, professional staff18● About average
- Straightforward dealing11▲ 2.2× the average
- A welcoming, family feel3▲ 2.4× the average
Prices and paying
- Staff who negotiate or give a discount5▲ 9× the average
Summed up with AI from its reviews, checked by our software and approved by our team. How
Reviews 2015 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 10 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Paid less than agreed, or payment problems | 2 | 1 |
| Closed during listed hours | 1 | 0 |
| Long wait | 1 | 0 |
| Offer or price changed at pickup or at the counter | 1 | 0 |
| Rude or unhelpful staff | 1 | 0 |
| Yard unsafe, messy or picked over | 1 | 0 |
| Other complaints | 6 | 3 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Straightforward dealing
- Staff who negotiate or give a discount
- A welcoming, family feel
Good to know before you go
- Closed on Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
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What they offer
- Open 6 days a week
- 7% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff20
- Polite, professional staff18
- Straightforward dealing11
Checked records
✓ EPA facility 110072155788
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northwest Phoenix, about 5 miles from downtown
★Goddess1Nearby scrap yards, listed below
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Sources and dates
Business listing and its 168 written reviews, to 30 Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check