I Buy Junk Cars
★ 3.5+ · 100+ public reviews Junk-car buyer 2204 W Fillmore St, Phoenix, AZ 85009
Reviews of I Buy Junk Cars
3.5+★★★☆☆
100+ public reviews · latest Jun 2026
Customers praise
- Polite, professional staff33
- An easy, quick process20
- A quote and pickup the same day14
Customers complain about
No complaint comes up often enough to show.
Of 187 written reviews, 65% give 4–5 stars and 35% give 1–2.
In the last 12 months: 12 written reviews, 8% give 4–5 stars.
The business replies to 2% of written reviews, including 3 of its 65 one- and two-star reviews.
How it compares in Phoenix ↓Every topic customers mention ↓What unhappy customers say ↓
Junk-car buyer
How it compares in Phoenix
Its own figures set against the other Phoenix businesses we checked.
One- and two-star reviews
35% of 187 written reviews
A higher share than 85% of Phoenix businesses. Middle of Phoenix businesses: 16%.
Most common complaints
Of its 32 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
8% in the last 12 months, down from 69%
Before: 69% · Last 12 months: 8%. 12 reviews in the last 12 months, 175 before.
Replies to reviews
2% of written reviews get a reply from the business
Replies to fewer than 71% of Phoenix businesses. Middle of Phoenix businesses: 13%.
Open Sundays
Yes open Sundays
18% of Phoenix businesses with listed hours are.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Phoenix; the line is the middle; the dot is this business.
What customers say
What its 187 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
100+ public reviews
Staff and service
- Polite, professional staff33▲ 2.0× the average
- An easy, quick process20▲ 5× the average
- Friendly, helpful staff16● About average
- Straightforward dealing8● About average
Prices and paying
- Staff who negotiate or give a discount3▲ 5× the average
Selling a car
- A quote and pickup the same day14▲ 10×+ the average
- Getting rid of an old car4▲ 4× the average
Reviews 2018 to Jun 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 32 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 26 | 8 |
| Phones not answered or calls not returned | 5 | 4 |
| Other complaints | 7 | 3 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Polite, professional staff
- An easy, quick process
- A quote and pickup the same day
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Sell a car
What they offer
- Buys cars
- Pays cash (its website)
- Free towing (its website)
- Pays on the spot or same day (its website)
- No-obligation quote (its website)
- Quotes by phone (its website)
What customers mention
- A quote and pickup the same day14
- Getting rid of an old car4
Before you go
- Get the offer in writing before the car is collected (4 reviews mention getting rid of an old car)
Plan a visit
What they offer
- Open 7 days a week
What customers mention
- Polite, professional staff33
- An easy, quick process20
- Friendly, helpful staff16
What their website says
From ibuyjunkcarsphoenix.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Selling a car
Checked records
No state license or EPA record matched yet.
We do not check an Arizona salvage register yet; we checked EPA ECHO.
Checked Sep 2026. Facts, not a verdict.
What they say vs. what customers say
Same-day estimate (its website)
14 of its 122 4–5★ reviews mention quote and pickup within hours or the same day: more often than similar businesses (11.5% vs 2.9%).
Junk vehicles taking up space accepted (its website)
4 of its 122 4–5★ reviews mention recommended for getting rid of an old car: about as often as similar businesses (3.3% vs 3.3%).
Compared with businesses of the same type, size and chain status. A link, not proof.
Getting there
Get directions →West Phoenix, about 2 miles from downtown
★I Buy Junk Cars1Nearby junk-car buyers, listed below
Need another yard?
Nearby junk-car buyers in Phoenix.
- OT Cash For CarsJunk-car buyer · AZ 85009 · ★ 3.5+ · 25+ reviews · 2 mi awayDirections
- J&Z Cash for CarsJunk-car buyer · AZ 85009 · ★ 4.5+ · 25+ reviews · 2 mi awayDirections
- Raga's Cash for Junk CarJunk-car buyer · AZ 85009 · 10+ reviews · 2 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Get the offer in writing before the car is collected: 4 reviews mention getting rid of an old car.
Reviews from WreckHunt visitors
Read by us before they go up, never edited.
Been to I Buy Junk Cars? Write a review
Tell others what it was like. We read every review before it goes up, good or bad, and never edit what you write. Your email is never shown. Review guidelines
Is this your business?
Claim this listing or tell us what is wrong. We check every change before it goes live. Correct this listing →
Sources and dates
Business listing and its 187 written reviews, to 30 Sep 2026 · ibuyjunkcarsphoenix.com (its website, read Sep 2026) · one- and two-star reviews read 2026-10. How we check