Japanese & European Used Auto
★ 4.0+ · 100+ public reviews Used auto parts yard 9809 Palm River Rd, Tampa, FL 33619
Reviews of Japanese & European Used Auto
4.0+★★★★☆
100+ public reviews · latest May 2026
Customers praise
- Friendly, helpful staff16
- A big yard with a wide selection6
- Staff who know the right part3
Customers complain about
No complaint comes up often enough to show.
Auto parts yard in Tampa that stocks Japanese and European imports. Customers say the selection is large, including auto glass and other hard-to-find parts.
Of 133 written reviews, 72% give 4–5 stars and 25% give 1–2.
In the last 12 months: 7 written reviews, 71% give 4–5 stars.
The business replies to 0% of written reviews, including 0 of its 33 one- and two-star reviews.
How it compares in Tampa ↓Every topic customers mention ↓What unhappy customers say ↓
✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in Tampa
Its own figures set against the other Tampa businesses we checked.
One- and two-star reviews
25% of 133 written reviews
A higher share than 61% of Tampa salvage yards. Middle of Tampa salvage yards: 19%.
Most common complaints
Of its 10 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
0% of written reviews get a reply from the business
Replies to fewer than 83% of Tampa salvage yards. Middle of Tampa salvage yards: 19%.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Tampa; the line is the middle; the dot is this business.
What customers say
What its 133 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
100+ public reviews
Finding the part
- A big yard with a wide selection6▲ 2.6× the average
- Staff who know the right part3▲ 5× the average
- Help over the phone3▲ 10×+ the average
- Finding the part they needed3● About average
Staff and service
- Friendly, helpful staff16● About average
- Polite, professional staff9● About average
- A welcoming, family feel3▲ 3× the average
Summed up with AI from its reviews, checked by our software and approved by our team. How
Reviews 2011 to May 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 10 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 5 | 0 |
| Prices felt too high | 2 | 0 |
| Part didn't work or failed soon after | 1 | 1 |
| Phones not answered or calls not returned | 1 | 0 |
| Refund or return refused | 1 | 0 |
| Told they had a part that wasn't there | 1 | 0 |
| Other complaints | 3 | 1 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- A big yard with a wide selection
- Staff who know the right part
- A welcoming, family feel
Good to know before you go
- Closed on Saturdays and Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Also sells new or aftermarket parts (its website)
What customers mention
- A big yard with a wide selection6
- Staff who know the right part3
- Help over the phone3
Plan a visit
What they offer
- Open 5 days a week
- 8% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff16
- Polite, professional staff9
- A welcoming, family feel3
Checked records
✓ EPA facility 110020734534
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →East Tampa, about 7 miles from downtown
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Sources and dates
Business listing and its 133 written reviews, to 30 Sep 2026 · vin-data.com (its website, read Sep 2026) · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check