Auto City Salvage
★ 3.5+ · 100+ public reviews Salvage yard 13815 Skyfrost Dr, Dallas, TX 75253
Reviews of Auto City Salvage
3.5+★★★☆☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff20
- Finding the part they needed6
Customers complain about
- Used part prices they felt were too high7
Of 137 written reviews, 66% give 4–5 stars and 32% give 1–2.
In the last 12 months: 28 written reviews, 79% give 4–5 stars.
The business replies to 36% of written reviews, including 19 of its 44 one- and two-star reviews.
How it compares in Dallas ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Salvage yard Spanish-language reviews
How it compares in Dallas
Its own figures set against the other Dallas businesses we checked.
One- and two-star reviews
32% of 137 written reviews
A lower share than 54% of Dallas salvage yards. Middle of Dallas salvage yards: 34%.
Most common complaints
Of its 14 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
79% in the last 12 months, up from 63%
Before: 63% · Last 12 months: 79%. 28 reviews in the last 12 months, 109 before.
Replies to reviews
36% of written reviews get a reply from the business
Replies to more than 78% of Dallas salvage yards. Middle of Dallas salvage yards: 8%.
Texas license
Yes TX used-parts license #1322
35% of Dallas salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Dallas; the line is the middle; the dot is this business.
What customers say
What its 137 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
100+ public reviews
Finding the part
- Finding the part they needed6▲ 2.2× the average
Staff and service
- Friendly, helpful staff20● About average
- Polite, professional staff10● About average
Prices and paying
- Used part prices they felt were too high7▼ 7× the average
Reviews 2009 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 14 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Told they had a part that wasn't there | 5 | 1 |
| Offer or price changed at pickup or at the counter | 4 | 3 |
| Prices felt too high | 3 | 1 |
| Phones not answered or calls not returned | 2 | 0 |
| Refund or return refused | 2 | 2 |
| Part didn't work or failed soon after | 1 | 0 |
| Rude or unhelpful staff | 1 | 1 |
| Other complaints | 1 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Finding the part they needed
Good to know before you go
- Customers report: used part prices they felt were too high
- Closed on Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Used part prices they felt were too high7
- Finding the part they needed6
Plan a visit
What they offer
- Open 6 days a week
- 15% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff20
- Polite, professional staff10
Checked records
✓ Texas Used Auto Parts Recycler #1322
Valid until Oct 2026 · TDLR register
✓ EPA facility 110010924615
4 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Southeast Dallas, about 15 miles from downtown
★Auto1Nearby salvage yards, listed below
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Nearby salvage yards in Dallas.
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- Kleburg Auto SalvageUsed parts yard · TX 75253 · ★ 3.5+ · 50+ reviews · 2 mi awayDirections
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Sources and dates
Business listing and its 137 written reviews, to 30 Sep 2026 · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check