Twin Lakes Auto Salvage
★ 3.0+ · 100+ public reviews Salvage yard 9915 S Central Expy, Dallas, TX 75241
Reviews of Twin Lakes Auto Salvage
3.0+★★★☆☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff12
- Finding the part they needed6
- Straightforward dealing4
Customers complain about
- The warranty and claims on it5
- Used part prices they felt were too high3
Of 142 written reviews, 51% give 4–5 stars and 46% give 1–2.
In the last 12 months: 16 written reviews, 81% give 4–5 stars.
The business replies to 2% of written reviews, including 0 of its 66 one- and two-star reviews.
How it compares in Dallas ↓Every topic customers mention ↓What unhappy customers say ↓
✓ EPA record Salvage yard Spanish-language reviews
How it compares in Dallas
Its own figures set against the other Dallas businesses we checked.
One- and two-star reviews
46% of 142 written reviews
A higher share than 78% of Dallas salvage yards. Middle of Dallas salvage yards: 34%.
Most common complaints
Of its 18 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
81% in the last 12 months, up from 47%
Before: 47% · Last 12 months: 81%. 16 reviews in the last 12 months, 126 before.
Replies to reviews
2% of written reviews get a reply from the business
Replies to fewer than 59% of Dallas salvage yards. Middle of Dallas salvage yards: 8%.
Texas license
Not matched no license matched in the state register
35% of Dallas salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Dallas; the line is the middle; the dot is this business.
What customers say
What its 142 written reviews mention most, in our words. The number is how many reviews mention each.
3.0+★★★☆☆
100+ public reviews
Finding the part
- Finding the part they needed6▲ 2.1× the average
- Buying engines, transmissions or rear ends3▲ 2.1× the average
Staff and service
- Friendly, helpful staff12● About average
- Polite, professional staff6▼ Below average
- Straightforward dealing4● About average
Prices and paying
- Used part prices they felt were too high3▼ 2.9× the average
Returns and warranty
- The warranty and claims on it5▼ 3× the average
Reviews 2010 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 18 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 7 | 2 |
| Offer or price changed at pickup or at the counter | 3 | 0 |
| Part didn't work or failed soon after | 3 | 1 |
| Phones not answered or calls not returned | 2 | 0 |
| Prices felt too high | 2 | 1 |
| Refund or return refused | 2 | 0 |
| Wrong part sold or pulled | 2 | 0 |
| Closed during listed hours | 1 | 1 |
| Long wait | 1 | 0 |
| Order not ready when promised | 1 | 0 |
| Pickup late, missed or rescheduled | 1 | 0 |
| Title or paperwork problems | 1 | 0 |
| Told they had a part that wasn't there | 1 | 1 |
| Unexpected fees | 1 | 0 |
| Yard unsafe, messy or picked over | 1 | 1 |
| Other complaints | 2 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Finding the part they needed
Good to know before you go
- Customers report: the warranty and claims on it
- Customers report: used part prices they felt were too high
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Finding the part they needed6
- The warranty and claims on it5
- Buying engines, transmissions or rear ends3
Before you go
- Ask what the warranty covers and get it on the receipt (5 reviews mention the warranty and claims on it)
Plan a visit
What they offer
- Open 6 days a week
- 9% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff12
- Polite, professional staff6
- Straightforward dealing4
Cost and paying
No prices published online.
- Payment
- Credit, Debit
Checked records
✓ EPA facility 110070356354
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Southeast Dallas, about 9 miles from downtown
★Twin1Nearby salvage yards, listed below
Need another yard?
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Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask what the warranty covers and get it on the receipt: 5 reviews mention the warranty and claims on it.
Reviews from WreckHunt visitors
Read by us before they go up, never edited.
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Sources and dates
Business listing and its 142 written reviews, to 30 Sep 2026 · twinlakesautosalvage.com (its website, read Sep 2026) · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check