AAA Crain's Auto Salvage
★ 4.0+ · 1,000+ public reviews Used auto parts yard 3300 Van Horn Ave, Fort Worth, TX 76111
Reviews of AAA Crain's Auto Salvage
4.0+★★★★☆
1,000+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff162
- Finding the part they needed41
- Staff who negotiate or give a discount14
Customers complain about
- Buying big parts like engines, glass or doors31
- Used part prices they felt were too high13
- Returns given as store credit only12
Of 1,256 written reviews, 74% give 4–5 stars and 22% give 1–2.
In the last 12 months: 135 written reviews, 87% give 4–5 stars.
The business replies to 29% of written reviews, including 57 of its 276 one- and two-star reviews.
How it compares in Fort Worth ↓Every topic customers mention ↓What unhappy customers say ↓
Pull-your-own✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in Fort Worth
Its own figures set against the other Fort Worth businesses we checked.
One- and two-star reviews
22% of 1,256 written reviews
A lower share than 60% of Fort Worth salvage yards. Middle of Fort Worth salvage yards: 23%.
Most common complaints
Of its 60 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
87% in the last 12 months, up from 73%
Before: 73% · Last 12 months: 87%. 135 reviews in the last 12 months, 1,121 before.
Replies to reviews
29% of written reviews get a reply from the business
Replies to more than 80% of Fort Worth salvage yards. Middle of Fort Worth salvage yards: 7%.
Texas license
Yes TX used-parts license #1404
44% of Fort Worth salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Fort Worth; the line is the middle; the dot is this business.
What customers say
What its 1,256 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
1,000+ public reviews
Finding the part
- Finding the part they needed41▲ 1.6× the average
- Buying big parts like engines, glass or doors31▼ 2.3× the average
- A big yard with a wide selection31● About average
- Buying engines, transmissions or rear ends25▲ 2.0× the average
Staff and service
- Friendly, helpful staff162● About average
- Polite, professional staff46▼ Below average
- An easy, quick process11▼ Below average
- Straightforward dealing10▼ Below average
Prices and paying
- Staff who negotiate or give a discount14▲ 3× the average
- Used part prices they felt were too high13● About average
- No entry fee and being left to browse4▲ 8× the average
- Half-price and sale days3▲ 5× the average
Returns and warranty
- The warranty and claims on it13● About average
- Returns given as store credit only12▼ 10×+ the average
- Being given the wrong part11▼ 4× the average
- Store credit only, even for an unused part8▼ 10× the average
Selling a car
- A price by phone or text before pickup12▼ 3× the average
Reviews 2015 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 60 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Refund or return refused | 13 | 5 |
| Order not ready when promised | 12 | 7 |
| Part didn't work or failed soon after | 11 | 4 |
| Phones not answered or calls not returned | 11 | 3 |
| Rude or unhelpful staff | 11 | 6 |
| Told they had a part that wasn't there | 9 | 2 |
| Yard unsafe, messy or picked over | 5 | 1 |
| Prices felt too high | 4 | 1 |
| Wrong part sold or pulled | 4 | 3 |
| Offer or price changed at pickup or at the counter | 3 | 1 |
| Long wait | 2 | 0 |
| Unexpected fees | 2 | 1 |
| Closed during listed hours | 1 | 0 |
| Other complaints | 7 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Pulling your own parts, with no entry charge
- Staff will pull a part for you
- Finding the part they needed
- Staff who negotiate or give a discount
- Pulling their own parts to save money
Good to know before you go
- Customers report: buying big parts like engines, glass or doors
- Customers report: returns given as store credit only
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Pull-your-own yard
- Staff pull the part for you
What customers mention
- Finding the part they needed41
- Buying big parts like engines, glass or doors31
- A big yard with a wide selection31
Before you go
- Ask whether a return is cash back or store credit (12 reviews mention returns given as store credit only)
- Match the part number to your old part before you pay (11 reviews mention being given the wrong part)
- Ask what the warranty covers and get it on the receipt (13 reviews mention the warranty and claims on it)
- Ask them to hold the part under your name before you drive over (5 reviews mention calling ahead and the part being ready)
Sell a car
What they offer
- Buys cars (business listing)
What customers mention
- A price by phone or text before pickup12
Before you go
- Get the offer in writing before the car is collected (12 reviews mention a price by phone or text before pickup)
Plan a visit
What they offer
- Open 6 days a week
- 17% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff162
- Polite, professional staff46
- An easy, quick process11
Cost and paying
No prices published online.
- Payment
- Credit, Debit
- Returns
- Store credit (12+ reviews)
Checked records
✓ Texas Used Auto Parts Recycler #1404
Valid until Jul 2027 · TDLR register
✓ EPA facility 110070375676
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northeast Fort Worth, about 2 miles from downtown
★AAA Crain's Auto Salvage1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Fort Worth.
- Dismantler's 2000Used parts yard · TX 76117 · ★ 3.5+ · 250+ reviews · 3 mi awayDirections
- Pick-n-PullUsed parts yard · TX 76117 · ★ 3.5+ · 500+ reviews · 3 mi awayDirections
- Action Auto RecyclingUsed parts yard · TX 76104 · ★ 3.5+ · 100+ reviews · 3 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask whether a return is cash back or store credit: 12 reviews mention returns given as store credit only.
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Sources and dates
Business listing and its 1,256 written reviews, to 30 Sep 2026 · crainsautosalvage.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check