249 Auto Parts Domestic & Foreign Used Parts
★ 4.0+ · 250+ public reviews Used auto parts yard 2398 W Mt Houston Rd, Houston, TX 77038
Reviews of 249 Auto Parts Domestic & Foreign Used Parts
4.0+★★★★☆
250+ public reviews · latest Aug 2026
Customers praise
- Friendly, helpful staff18
- Finding the part they needed7
- Straightforward dealing3
Customers complain about
No complaint comes up often enough to show.
Of 184 written reviews, 84% give 4–5 stars and 16% give 1–2.
In the last 12 months: 10 written reviews, 80% give 4–5 stars.
The business replies to 58% of written reviews, including 17 of its 29 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
16% of 184 written reviews
A lower share than 72% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 8 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
58% of written reviews get a reply from the business
Replies to more than 86% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Open Sundays
Yes open Sundays
19% of Houston salvage yards with listed hours are.
Texas license
Yes TX used-parts license #245
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 184 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
250+ public reviews
Finding the part
- Finding the part they needed7▲ 1.9× the average
- Buying engines, transmissions or rear ends4▲ 2.1× the average
- Buying big parts like engines, glass or doors3▲ 1.5× the average
Staff and service
- Friendly, helpful staff18● About average
- Polite, professional staff8▼ Below average
- Straightforward dealing3▼ Below average
Reviews 2014 to Aug 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 8 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Phones not answered or calls not returned | 4 | 0 |
| Rude or unhelpful staff | 3 | 0 |
| Offer or price changed at pickup or at the counter | 1 | 0 |
| Refund or return refused | 1 | 1 |
| Told they had a part that wasn't there | 1 | 1 |
| Unexpected fees | 1 | 0 |
| Other complaints | 1 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Finding the part they needed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Finding the part they needed7
- Buying engines, transmissions or rear ends4
- Buying big parts like engines, glass or doors3
Plan a visit
What they offer
- Open 7 days a week
- 17% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff18
- Polite, professional staff8
- Straightforward dealing3
Cost and paying
No prices published online.
- Payment
- Credit, Debit, Check
Checked records
✓ Texas Used Auto Parts Recycler #245
Valid until Oct 2026 · TDLR register
✓ EPA facility 110033426102
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northwest Houston, about 10 miles from downtown
★249 Auto Parts Domestic & Foreign Used Parts1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
- Visit Auto PartsUsed parts yard · TX 77088 · Fewer than 10 reviews · under 1 mi awayDirections
- Import CenterSalvage yard · TX 77038 · ★ 3.5+ · 25+ reviews · under 1 mi awayDirections
- Silverado Used Truck PartsUsed parts yard · TX 77038 · ★ 4.0+ · 100+ reviews · under 1 mi awayDirections
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Sources and dates
Business listing and its 184 written reviews, to 30 Sep 2026 · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check