B J Used Auto Parts
★ 3.5+ · 100+ public reviews Used auto parts yard 10823 Airline Dr, Houston, TX 77037
Reviews of B J Used Auto Parts
3.5+★★★☆☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff11
- Finding the part they needed5
- Parts for a specific make or model3
Customers complain about
No complaint comes up often enough to show.
Of 110 written reviews, 64% give 4–5 stars and 33% give 1–2.
In the last 12 months: 17 written reviews, 76% give 4–5 stars.
The business replies to 0% of written reviews, including 0 of its 36 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed Used auto parts yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
33% of 110 written reviews
A higher share than 68% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 10 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
76% in the last 12 months, up from 61%
Before: 61% · Last 12 months: 76%. 17 reviews in the last 12 months, 93 before.
Replies to reviews
0% of written reviews get a reply from the business
Replies to fewer than 68% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Open Sundays
Yes open Sundays
19% of Houston salvage yards with listed hours are.
Texas license
Yes TX used-parts license #2100
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 110 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
100+ public reviews
Finding the part
- Finding the part they needed5▲ 2.3× the average
- Parts for a specific make or model3▲ 4× the average
Staff and service
- Friendly, helpful staff11● About average
- Polite, professional staff7● About average
Reviews 2015 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 10 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Phones not answered or calls not returned | 2 | 1 |
| Prices felt too high | 2 | 1 |
| Long wait | 1 | 0 |
| Offer or price changed at pickup or at the counter | 1 | 0 |
| Refund or return refused | 1 | 0 |
| Title or paperwork problems | 1 | 1 |
| Told they had a part that wasn't there | 1 | 1 |
| Wrong part sold or pulled | 1 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Finding the part they needed
- Parts for a specific make or model
Good to know before you go
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Finding the part they needed5
- Parts for a specific make or model3
Plan a visit
What they offer
- Open 7 days a week
- 11% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff11
- Polite, professional staff7
Cost and paying
No prices published online.
- Payment
- Credit, Debit
Checked records
✓ Texas Used Auto Parts Recycler #2100
Valid until Sep 2027 · TDLR register
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →North Houston, about 11 miles from downtown
★B J Used Auto Parts1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
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- Pricelo Used Import Auto-PartsUsed parts yard · TX 77037 · ★ 4.0+ · 50+ reviews · under 1 mi awayDirections
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Sources and dates
Business listing and its 110 written reviews, to 30 Sep 2026 · trade5054.car-part.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · one- and two-star reviews read 2026-10. How we check