Bill Dee's Auto Salvage
★ 3.5+ · 250+ public reviews Used auto parts yard 6217 N Shepherd Dr, Houston, TX 77091
Reviews of Bill Dee's Auto Salvage
3.5+★★★☆☆
250+ public reviews · latest Aug 2026
Customers praise
- Friendly, helpful staff17
- Straightforward dealing6
- A big yard with a wide selection3
Customers complain about
- Calling ahead to check stock3
- A price by phone or text before pickup3
Of 197 written reviews, 55% give 4–5 stars and 40% give 1–2.
In the last 12 months: 13 written reviews, 38% give 4–5 stars.
The business replies to 7% of written reviews, including 3 of its 79 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
40% of 197 written reviews
A higher share than 79% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 28 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
38% in the last 12 months, down from 56%
Before: 56% · Last 12 months: 38%. 13 reviews in the last 12 months, 184 before.
Replies to reviews
7% of written reviews get a reply from the business
Replies to fewer than 52% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Open Sundays
Yes open Sundays
19% of Houston salvage yards with listed hours are.
Texas license
Not matched no license matched in the state register
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 197 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
250+ public reviews
Finding the part
- Buying big parts like engines, glass or doors8▲ 4× the average
- Buying engines, transmissions or rear ends7▲ 4× the average
- A big yard with a wide selection3● About average
- Finding the part they needed3● About average
Staff and service
- Friendly, helpful staff17● About average
- Straightforward dealing6● About average
- Polite, professional staff4▼ Below average
- Driving in from out of town3▲ 5× the average
Returns and warranty
- The warranty and claims on it3● About average
Selling a car
- A price by phone or text before pickup3▼ 5× the average
Reviews 2015 to Aug 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 28 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 12 | 4 |
| Told they had a part that wasn't there | 7 | 1 |
| Part didn't work or failed soon after | 6 | 3 |
| Refund or return refused | 5 | 3 |
| Long wait | 2 | 0 |
| Offer or price changed at pickup or at the counter | 2 | 0 |
| Prices felt too high | 2 | 1 |
| Wrong part sold or pulled | 2 | 1 |
| Closed during listed hours | 1 | 0 |
| Order not ready when promised | 1 | 1 |
| Phones not answered or calls not returned | 1 | 0 |
| Other complaints | 1 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Parts for a specific make or model
Good to know before you go
- Customers report: calling ahead to check stock
- Customers report: a price by phone or text before pickup
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Buying big parts like engines, glass or doors8
- Buying engines, transmissions or rear ends7
- A big yard with a wide selection3
Before you go
- Ask what the warranty covers and get it on the receipt (3 reviews mention the warranty and claims on it)
- Ask them to hold the part under your name before you drive over (3 reviews mention calling ahead to check stock)
Sell a car
What they offer
- Buys cars (business listing)
What customers mention
- A price by phone or text before pickup3
Before you go
- Get the offer in writing before the car is collected (3 reviews mention a price by phone or text before pickup)
Plan a visit
What they offer
- Open 7 days a week
- 16% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff17
- Straightforward dealing6
- Polite, professional staff4
Cost and paying
No prices published online.
- Payment
- Credit, Debit, Check
Checked records
✓ EPA facility 110070366409
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northwest Houston, about 7 miles from downtown
★Bill1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
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- Garry's Auto & Truck SalvageSalvage yard · TX 77091 · ★ 3.5+ · 250+ reviews · under 1 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask what the warranty covers and get it on the receipt: 3 reviews mention the warranty and claims on it.
Reviews from WreckHunt visitors
Read by us before they go up, never edited.
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Sources and dates
Business listing and its 197 written reviews, to 30 Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check