EMR - Houston (Spectrum Metal Recycling)
★ 3.0+ · 50+ public reviews Scrap metal yard 308 Hughes St, Houston, TX 77023
Reviews of EMR - Houston (Spectrum Metal Recycling)
3.0+★★★☆☆
50+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff5
Customers complain about
- How quickly trucks get through3
Of 66 written reviews, 44% give 4–5 stars and 48% give 1–2.
In the last 12 months: 19 written reviews, 21% give 4–5 stars.
The business replies to 26% of written reviews, including 9 of its 32 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Scrap metal yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
48% of 66 written reviews
A higher share than 94% of Houston scrap yards. Middle of Houston scrap yards: 21%.
Most common complaints
Of its 23 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
21% in the last 12 months, down from 53%
Before: 53% · Last 12 months: 21%. 19 reviews in the last 12 months, 47 before.
Replies to reviews
26% of written reviews get a reply from the business
Replies to more than 62% of Houston scrap yards. Middle of Houston scrap yards: 14%.
Texas license
Yes TX metal recycler #100945
56% of Houston scrap yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 66 written reviews mention most, in our words. The number is how many reviews mention each.
3.0+★★★☆☆
50+ public reviews
Staff and service
- Friendly, helpful staff5▼ Below average
Selling scrap
- How quickly trucks get through3▼ 10×+ the average
Reviews 2013 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 23 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Long wait | 21 | 12 |
| Yard unsafe, messy or picked over | 6 | 4 |
| Rude or unhelpful staff | 4 | 3 |
| Order not ready when promised | 1 | 0 |
| Title or paperwork problems | 1 | 0 |
| Other complaints | 7 | 5 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good to know before you go
- Customers report: how quickly trucks get through
- Closed on Saturdays and Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Sell scrap
What they offer
- Aluminum
- Aluminum cans
- Walk in, no appointment
- Printed weight tickets
What customers mention
- How quickly trucks get through3
Plan a visit
What they offer
- Open 5 days a week
- 14% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff5
What their website says
From us.emrlocal.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ Texas DPS metal recycler #100945
Valid until Jan 2027 · Texas DPS register
✓ EPA facility 110005054396
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Southeast Houston, about 4 miles from downtown
★EMR - Houston (Spectrum Metal Recycling)1Nearby scrap yards, listed below
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Sources and dates
Business listing and its 66 written reviews, to 30 Sep 2026 · us.emrlocal.com (its website, read Sep 2026) · Texas Department of Public Safety, metal recycling entity register, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check