Houston Scrap Metal Recycle Center
★ 4.0+ · 100+ public reviews Scrap metal yard 11801 W Montgomery Rd B, Houston, TX 77086
Reviews of Houston Scrap Metal Recycle Center
4.0+★★★★☆
100+ public reviews · latest Aug 2026
Customers praise
- Friendly, helpful staff22
- A clean, organized yard4
- Straightforward dealing3
Customers complain about
No complaint comes up often enough to show.
Of 160 written reviews, 82% give 4–5 stars and 15% give 1–2.
In the last 12 months: 30 written reviews, 90% give 4–5 stars.
The business replies to 80% of written reviews, including 21 of its 24 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Scrap metal yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
15% of 160 written reviews
A lower share than 72% of Houston scrap yards. Middle of Houston scrap yards: 21%.
Most common complaints
Of its 8 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
90% in the last 12 months, up from 80%
Before: 80% · Last 12 months: 90%. 30 reviews in the last 12 months, 130 before.
Replies to reviews
80% of written reviews get a reply from the business
Replies to more than 94% of Houston scrap yards. Middle of Houston scrap yards: 14%.
Texas license
Yes TX metal recycler #102386
56% of Houston scrap yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 160 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
100+ public reviews
Finding the part
- A clean, organized yard4▲ 3× the average
Staff and service
- Friendly, helpful staff22● About average
- Polite, professional staff13● About average
- Straightforward dealing3▼ Below average
- An easy, quick process3● About average
Reviews 2014 to Aug 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 8 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Weight or scale disputed | 3 | 0 |
| Rude or unhelpful staff | 2 | 0 |
| Title or paperwork problems | 1 | 0 |
| Other complaints | 4 | 3 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- A clean, organized yard
Good to know before you go
- Closed on Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Plan a visit
What they offer
- Open 6 days a week
- 20% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff22
- Polite, professional staff13
- Straightforward dealing3
Checked records
✓ Texas DPS metal recycler #102386
Valid until May 2028 · Texas DPS register
✓ EPA facility 110070917033
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northwest Houston, about 11 miles from downtown
★Houston1Nearby scrap yards, listed below
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- Torres Scrap MetalScrap metal yard · TX 77038 · ★ 4.0+ · 10+ reviews · 1 mi awayDirections
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- Tri-Star RecyclingScrap metal yard · TX 77088 · ★ 4.0+ · 25+ reviews · 2 mi awayDirections
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Sources and dates
Business listing and its 160 written reviews, to 30 Sep 2026 · houstonscrapmetal.co (its website, read Sep 2026) · Texas Department of Public Safety, metal recycling entity register, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check