Lonestar Imports
★ 3.5+ · 250+ public reviews Used auto parts yard 6621 Liberty Rd, Houston, TX 77028
Reviews of Lonestar Imports
3.5+★★★☆☆
250+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff38
- A big yard with a wide selection24
- Straightforward dealing10
Customers complain about
- The warranty and claims on it8
- Used part prices they felt were too high6
- Buying big parts like engines, glass or doors4
Used parts yard with a large inventory, including European makes.
Of 302 written reviews, 70% give 4–5 stars and 28% give 1–2.
In the last 12 months: 78 written reviews, 86% give 4–5 stars.
The business replies to 100% of written reviews, including 85 of its 85 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
28% of 302 written reviews
A higher share than 61% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 31 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
86% in the last 12 months, up from 64%
Before: 64% · Last 12 months: 86%. 78 reviews in the last 12 months, 224 before.
Replies to reviews
100% of written reviews get a reply from the business
Replies to more than 98% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Texas license
Yes TX used-parts license #1219
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 302 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
250+ public reviews
Finding the part
- A big yard with a wide selection24▲ 5× the average
- Staff who know the right part8▲ 6× the average
- Buying engines, transmissions or rear ends7▲ 2.3× the average
- A clean, organized yard6▲ 2.8× the average
Staff and service
- Friendly, helpful staff38● About average
- Polite, professional staff27● About average
- Straightforward dealing10● About average
- An easy, quick process4▼ Below average
Prices and paying
- Used part prices they felt were too high6▼ 2.7× the average
Returns and warranty
- The warranty and claims on it8▼ 2.4× the average
- Store credit only, even for an unused part3▼ 10×+ the average
Summed up with AI from its reviews, checked by our software and approved by our team. How
Reviews 2012 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 31 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 14 | 4 |
| Refund or return refused | 7 | 4 |
| Phones not answered or calls not returned | 6 | 1 |
| Part didn't work or failed soon after | 5 | 2 |
| Prices felt too high | 4 | 2 |
| Wrong part sold or pulled | 4 | 1 |
| Offer or price changed at pickup or at the counter | 3 | 2 |
| Pickup late, missed or rescheduled | 2 | 2 |
| Told they had a part that wasn't there | 1 | 0 |
| Yard unsafe, messy or picked over | 1 | 1 |
| Other complaints | 3 | 2 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- A big yard with a wide selection
- Staff who know the right part
- A clean, organized yard
Good to know before you go
- Customers report: the warranty and claims on it
- Customers report: used part prices they felt were too high
- Closed on Saturdays and Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Warranty up to 90 days (its website)
- Search their stock online (its website)
- Warranty on used parts (its website)
- Parts tested or graded (its website)
- Also sells new or aftermarket parts (its website)
What customers mention
- A big yard with a wide selection24
- The warranty and claims on it8
- Staff who know the right part8
Before you go
- Ask whether a return is cash back or store credit (3 reviews mention store credit only, even for an unused part)
- Ask what the warranty covers and get it on the receipt (8 reviews mention the warranty and claims on it)
Sell a car
What they offer
- Buys cars (business listing)
- Title required to sell (its website)
Plan a visit
What they offer
- Open 5 days a week
- 5% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff38
- Polite, professional staff27
- Straightforward dealing10
Cost and paying
No prices published online.
- Warranty (website)
- Up to 90 days
- Payment
- Credit, Debit
- Returns
- Store credit (3+ reviews)
What their website says
From lonestarimport.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ Texas Used Auto Parts Recycler #1219
Valid until Nov 2026 · TDLR register
✓ EPA facility 110070370106
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
What they say vs. what customers say
Inventory size (its website)
3 of its 211 4–5★ reviews mention had the part I needed: less often than similar businesses (1.4% vs 3.3%).
Compared with businesses of the same type, size and chain status. A link, not proof.
Getting there
Get directions →Northeast Houston, about 4 miles from downtown
★Lonestar1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
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Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask whether a return is cash back or store credit: 3 reviews mention store credit only, even for an unused part.
Reviews from WreckHunt visitors
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Sources and dates
Business listing and its 302 written reviews, to 30 Sep 2026 · lonestarimport.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check