Pinemont Auto Salvage
★ 3.5+ · 50+ public reviews Used auto parts yard 4219 Pinemont Dr, Houston, TX 77018
Reviews of Pinemont Auto Salvage
3.5+★★★☆☆
50+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff11
- Parts for a specific make or model6
- Straightforward dealing4
Customers complain about
No complaint comes up often enough to show.
Customers report finding early model Japanese and classic VW parts here.
Of 62 written reviews, 71% give 4–5 stars and 27% give 1–2.
In the last 12 months: 6 written reviews, 83% give 4–5 stars.
The business replies to 100% of written reviews, including 17 of its 17 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
27% of 62 written reviews
A higher share than 60% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 2 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
100% of written reviews get a reply from the business
Replies to more than 98% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Texas license
Yes TX used-parts license #331
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 62 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
50+ public reviews
Finding the part
- Parts for a specific make or model6▲ 10×+ the average
- Staff pulling and preparing the part3▲ 10×+ the average
Staff and service
- Friendly, helpful staff11▲ 1.5× the average
- Straightforward dealing4▲ 2.2× the average
Summed up with AI from its reviews, checked by our software and approved by our team. How
Reviews 2011 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 2 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 2 | 1 |
| Refund or return refused | 1 | 1 |
| Told they had a part that wasn't there | 1 | 1 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Staff will pull a part for you
- Friendly, helpful staff
- Parts for a specific make or model
- Straightforward dealing
Good to know before you go
- Closed on Sundays
- Payment: cash only
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Staff pull the part for you
What customers mention
- Parts for a specific make or model6
- Staff pulling and preparing the part3
Plan a visit
What they offer
- Open 6 days a week
What customers mention
- Friendly, helpful staff11
- Straightforward dealing4
Cost and paying
No prices published online.
- Payment
- Cash only
Checked records
✓ Texas Used Auto Parts Recycler #331
Valid until Aug 2027 · TDLR register
✓ EPA facility 110034645187
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Company registered 1995
TX company register
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northwest Houston, about 7 miles from downtown
★Pinemont1Nearby salvage yards, listed below
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Sources and dates
Business listing and its 62 written reviews, to 30 Sep 2026 · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · TX company register · one- and two-star reviews read 2026-10. How we check