Used Engines
★ 4.0+ · 500+ public reviews Used auto parts yard 5444 Westheimer Rd #1000, Houston, TX 77056
Reviews of Used Engines
4.0+★★★★☆
500+ public reviews · latest Sep 2026
Customers praise
- Polite, professional staff73
- A used engine or transmission that worked25
- Being kept informed until pickup23
Customers complain about
- Being given the wrong part7
- Calls and messages that get no reply3
Of 635 written reviews, 88% give 4–5 stars and 11% give 1–2.
In the last 12 months: 39 written reviews, 77% give 4–5 stars.
The business replies to 81% of written reviews, including 61 of its 71 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
Used auto parts yard
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
11% of 635 written reviews
A lower share than 80% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 29 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
77% in the last 12 months, down from 89%
Before: 89% · Last 12 months: 77%. 39 reviews in the last 12 months, 596 before.
Replies to reviews
81% of written reviews get a reply from the business
Replies to more than 95% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Texas license
Not matched no license matched in the state register
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 635 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
500+ public reviews
Finding the part
- Buying engines, transmissions or rear ends88▲ 10×+ the average
- Buying big parts like engines, glass or doors63▲ 9× the average
- A used engine or transmission that worked25▲ 10×+ the average
- Parts for a specific make or model13▲ 2.8× the average
Staff and service
- Polite, professional staff73● About average
- Friendly, helpful staff49▼ Below average
- Doing what they say they will15▲ 7× the average
- Straightforward dealing8▼ Below average
Returns and warranty
- The warranty and claims on it38▲ 5× the average
- Being given the wrong part7▼ 4× the average
Selling a car
- Being kept informed until pickup23▲ 10×+ the average
Reviews 2021 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 29 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Refund or return refused | 15 | 4 |
| Part didn't work or failed soon after | 10 | 1 |
| Told they had a part that wasn't there | 6 | 3 |
| Order not ready when promised | 5 | 1 |
| Prices felt too high | 4 | 2 |
| Wrong part sold or pulled | 3 | 0 |
| Offer or price changed at pickup or at the counter | 2 | 2 |
| Phones not answered or calls not returned | 2 | 1 |
| Rude or unhelpful staff | 2 | 0 |
| Unexpected fees | 2 | 1 |
| Paid less than agreed, or payment problems | 1 | 0 |
| Title or paperwork problems | 1 | 0 |
| Other complaints | 1 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- A used engine or transmission that worked
- Being kept informed until pickup
- Doing what they say they will
Good to know before you go
- Customers report: being given the wrong part
- Customers report: calls and messages that get no reply
- Closed on Saturdays and Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Warranty up to 180 days (its website)
- Search their stock online (its website)
- Warranty on used parts (its website)
- Extended warranty option (its website)
- Rebuilt or tested transmissions (its website)
- Used engines (its website)
What customers mention
- Buying engines, transmissions or rear ends88
- Buying big parts like engines, glass or doors63
- The warranty and claims on it38
Before you go
- Match the part number to your old part before you pay (7 reviews mention being given the wrong part)
- Ask what the warranty covers and get it on the receipt (38 reviews mention the warranty and claims on it)
Sell a car
What they offer
- Buys cars (business listing)
- No-obligation quote (its website)
What customers mention
- Being kept informed until pickup23
Plan a visit
What they offer
- Open 5 days a week
What customers mention
- Polite, professional staff73
- Friendly, helpful staff49
- Doing what they say they will15
Cost and paying
No prices published online.
- Warranty (website)
- Up to 180 days
- Payment
- Credit, Debit, Check
What their website says
From usedengines.us, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
No state license or EPA record matched yet.
We checked the Texas register and EPA ECHO.
Checked Sep 2026. Facts, not a verdict.
What they say vs. what customers say
Engines (its website)
88 of its 635 written reviews mention bought engines, transmissions or rear ends: more often than similar businesses (13.9% vs 1.2%).
Lifetime extended warranty (its website)
38 of its 635 written reviews mention warranty coverage and claims: more often than similar businesses (6.0% vs 1.6%).
Rebuilt or used transmissions offered (its website)
25 of its 561 4–5★ reviews mention used engine or transmission worked as hoped: more often than similar businesses (4.5% vs 0.1%).
Compared with businesses of the same type, size and chain status. A link, not proof.
Getting there
Get directions →West Houston, about 6 miles from downtown
★Used1Nearby salvage yards, listed below
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Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Match the part number to your old part before you pay: 7 reviews mention being given the wrong part.
Reviews from WreckHunt visitors
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Sources and dates
Business listing and its 635 written reviews, to 30 Sep 2026 · usedengines.us (its website, read Sep 2026) · one- and two-star reviews read 2026-10. How we check