A-1 Salvage

★ 4.5+ · 250+ public reviews Salvage yard 9643 New Laredo Hwy, San Antonio, TX 78211

Reviews of A-1 Salvage

4.5+★★★★☆
250+ public reviews · latest Sep 2026

Write a review

Customers praise

  • Friendly, helpful staff62
  • Finding the part they needed18
  • Straightforward dealing9

Customers complain about

No complaint comes up often enough to show.

Of 395 written reviews, 93% give 4–5 stars and 7% give 1–2.

In the last 12 months: 96 written reviews, 95% give 4–5 stars.

The business replies to 0% of written reviews, including 0 of its 26 one- and two-star reviews.

✓ Texas-licensed✓ EPA record Salvage yard Spanish-language reviews

How it compares in San Antonio

Its own figures set against the other San Antonio businesses we checked.

One- and two-star reviews

7% of 395 written reviews

A lower share than 76% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.

Most common complaints

  • Rude or unhelpful staff7
  • Refund or return refused4
  • Told they had a part that wasn't there4

Of its 15 one- and two-star reviews since Oct 2023. Read them below

Replies to reviews

0% of written reviews get a reply from the business

Replies to fewer than 76% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.

Texas license

Yes TX used-parts license #1999

60% of San Antonio salvage yards hold one we matched.

Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of San Antonio; the line is the middle; the dot is this business.

What customers say

What its 395 written reviews mention most, in our words. The number is how many reviews mention each.

4.5+★★★★☆
250+ public reviews

Finding the part

  • Finding the part they needed18
    ▲ 2.3× the average
  • Buying big parts like engines, glass or doors7
    ▲ 1.6× the average
  • Parts for a specific make or model7
    ▲ 2.5× the average
  • A big yard with a wide selection6
    ● About average

Staff and service

  • Friendly, helpful staff62
    ● About average
  • Polite, professional staff21
    ▼ Below average
  • Straightforward dealing9
    ● About average
  • An easy, quick process5
    ▼ Below average

Returns and warranty

  • The warranty and claims on it5
    ● About average

Reviews 2016 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics

What unhappy customers say

We read all 15 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):

Why they were unhappyReviewsLast 12 months
Rude or unhelpful staff70
Refund or return refused42
Told they had a part that wasn't there43
Long wait30
Part didn't work or failed soon after20
Wrong part sold or pulled21
Paid less than agreed, or payment problems10
Phones not answered or calls not returned10
Prices felt too high10
Other complaints20

One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.

Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these

Good for

  • Finding the part they needed
  • Parts for a specific make or model
  • A welcoming, family feel
  • Selling a car without a title (its website)

Good to know before you go

  • Closed on Sundays
  • Cards accepted, no checks listed

What do you need?

Pick one to see what they offer, what customers say and what to ask.

Buy a part

What they offer

  • Warranty up to 60 days (its website)
  • Search their stock online (its website)
  • Warranty on used parts (its website)
  • Extended warranty option (its website)
  • Rebuilt or tested transmissions (its website)
  • Used engines (its website)

What customers mention

  • Finding the part they needed18
  • Buying big parts like engines, glass or doors7
  • Parts for a specific make or model7

Before you go

  • Ask what the warranty covers and get it on the receipt (5 reviews mention the warranty and claims on it)
  • Ask them to hold the part under your name before you drive over (4 reviews mention calling ahead and the part being ready)

Other places to buy parts in San Antonio →

Sell a car

What they offer

  • Buys without a title (its website)
  • Pays cash (its website)
  • Buys cars without a title (its website)
  • Buys non-running cars (its website)
  • Pays on the spot or same day (its website)
  • No-obligation quote (its website)

Compare places to sell a car in San Antonio →

Plan a visit

What they offer

  • Open 6 days a week
  • 7% of written reviews are in Spanish

What customers mention

  • Friendly, helpful staff62
  • Polite, professional staff21
  • Straightforward dealing9

See opening hours →

Cost and paying

No prices published online.

Warranty (website)
Up to 60 days
Payment
Credit, Debit

What their website says

From a1-salvage.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.

Parts

  • Search their stock online source
  • Warranty on used parts source
  • Extended warranty option source
  • Rebuilt or tested transmissions source
  • Used engines source
  • Parts tested or graded source
  • Hard-to-find parts source
  • Also sells new or aftermarket parts source

Selling a car

Scrap they take

About the business

Checked records

✓ Texas Used Auto Parts Recycler #1999

Valid until May 2027 · TDLR register

✓ Texas DPS metal recycler #102517

Valid until Apr 2028 · Texas DPS register

✓ EPA facility 110022469489

1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO

Checked Sep 2026. Facts, not a verdict.

What they say vs. what customers say

Fuel pumps (its website)

18 of its 369 4–5★ reviews mention had the part I needed: more often than similar businesses (4.9% vs 3.2%).

Engines (its website)

6 of its 395 written reviews mention bought engines, transmissions or rear ends: more often than similar businesses (1.5% vs 1.2%).

Tested and warranty-backed used transmissions (its website)

5 of its 395 written reviews mention warranty coverage and claims: about as often as similar businesses (1.3% vs 1.4%).

Compared with businesses of the same type, size and chain status. A link, not proof.

Getting there

Get directions →
9643 New Laredo Hwy, San Antonio, TX 78211

Southwest San Antonio, about 9 miles from downtown

A-1 SalvageNearby salvage yards, listed below

Need another yard?

Nearby salvage yards in San Antonio.

Compare all places to buy partsPlaces to sell a carScrap yards

Ready to call?

Ask what the warranty covers and get it on the receipt: 5 reviews mention the warranty and claims on it.

Call (210) 623-1155See other San Antonio yards

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Sources and dates

Business listing and its 395 written reviews, to 30 Sep 2026 · a1-salvage.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · Texas Department of Public Safety, metal recycling entity register, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check

Call (210) 623-1155Directions

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