Fenix Parts San Antonio
★ 4.0+ · 100+ public reviews Used auto parts yard 11715 TX-16, San Antonio, TX 78224
Reviews of Fenix Parts San Antonio
4.0+★★★★☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff21
- Finding the part they needed7
- Straightforward dealing5
Customers complain about
- The warranty and claims on it3
Customers have bought body parts such as fenders and a back hatch here, along with a differential.
Of 146 written reviews, 79% give 4–5 stars and 18% give 1–2.
In the last 12 months: 11 written reviews, 27% give 4–5 stars.
The business replies to 90% of written reviews, including 23 of its 26 one- and two-star reviews.
How it compares in San Antonio ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in San Antonio
Its own figures set against the other San Antonio businesses we checked.
One- and two-star reviews
18% of 146 written reviews
A higher share than 52% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Most common complaints
Of its 11 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
27% in the last 12 months, down from 83%
Before: 83% · Last 12 months: 27%. 11 reviews in the last 12 months, 135 before.
Replies to reviews
90% of written reviews get a reply from the business
Replies to more than 84% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Texas license
Yes TX used-parts license #2126
60% of San Antonio salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of San Antonio; the line is the middle; the dot is this business.
What customers say
What its 146 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
100+ public reviews
Finding the part
- Finding the part they needed7▲ 2.4× the average
- A big yard with a wide selection3● About average
- Staff who know the right part3▲ 5× the average
Staff and service
- Friendly, helpful staff21● About average
- Polite, professional staff12● About average
- Straightforward dealing5● About average
Returns and warranty
- The warranty and claims on it3▼ 1.8× the average
Summed up with AI from its reviews, checked by our software and approved by our team. How
Reviews 2015 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 11 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Part didn't work or failed soon after | 2 | 2 |
| Phones not answered or calls not returned | 2 | 2 |
| Rude or unhelpful staff | 2 | 1 |
| Told they had a part that wasn't there | 2 | 1 |
| Unexpected fees | 2 | 2 |
| Long wait | 1 | 0 |
| Offer or price changed at pickup or at the counter | 1 | 1 |
| Order not ready when promised | 1 | 1 |
| Refund or return refused | 1 | 1 |
| Other complaints | 2 | 2 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Finding the part they needed
- Staff who know the right part
Good to know before you go
- Customers report: the warranty and claims on it
- Closed on Saturdays and Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Warranty up to 180 days (its website)
- Search their stock online (its website)
- Warranty on used parts (its website)
- Rebuilt or tested transmissions (its website)
- Parts tested or graded (its website)
What customers mention
- Finding the part they needed7
- A big yard with a wide selection3
- The warranty and claims on it3
Before you go
- Ask what the warranty covers and get it on the receipt (3 reviews mention the warranty and claims on it)
Sell a car
What they offer
- Buys cars (business listing)
- No-obligation quote (its website)
Plan a visit
What they offer
- Open 5 days a week
- 9% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff21
- Polite, professional staff12
- Straightforward dealing5
Cost and paying
No prices published online.
- Warranty (website)
- Up to 180 days
- Payment
- Credit, Debit, Check
What their website says
From fenixparts.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ Texas Used Auto Parts Recycler #2126
Valid until Oct 2027 · TDLR register
✓ EPA facility 110072075375
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
What they say vs. what customers say
Recycled parts (its website)
7 of its 115 4–5★ reviews mention had the part I needed: more often than similar businesses (6.1% vs 4.0%).
Tested and warranty-backed used transmissions (its website)
3 of its 146 written reviews mention warranty coverage and claims: about as often as similar businesses (2.1% vs 2.2%).
Compared with businesses of the same type, size and chain status. A link, not proof.
Getting there
Get directions →Southwest San Antonio, about 9 miles from downtown
★Fenix1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in San Antonio.
- AAA Auto Recyclers, San AntonioUsed parts yard · TX 78224 · ★ 3.5+ · 25+ reviews · under 1 mi awayDirections
- Pick-N-PullSalvage yard · TX 78224 · ★ 4.5+ · 1,000+ reviews · under 1 mi awayDirections
- San Antonio Truck & EquipmentSalvage yard · TX 78211 · ★ 4.0+ · 100+ reviews · 2 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask what the warranty covers and get it on the receipt: 3 reviews mention the warranty and claims on it.
Reviews from WreckHunt visitors
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Sources and dates
Business listing and its 146 written reviews, to 30 Sep 2026 · fenixparts.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check