River City Steel And Recycling
★ 4.0+ · 100+ public reviews Scrap metal yard 5326 Roosevelt Ave, San Antonio, TX 78214
Reviews of River City Steel And Recycling
4.0+★★★★☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff26
- Straightforward dealing3
Customers complain about
No complaint comes up often enough to show.
Of 164 written reviews, 78% give 4–5 stars and 18% give 1–2.
In the last 12 months: 11 written reviews, 73% give 4–5 stars.
The business replies to 65% of written reviews, including 14 of its 30 one- and two-star reviews.
How it compares in San Antonio ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Scrap metal yard Spanish-language reviews
How it compares in San Antonio
Its own figures set against the other San Antonio businesses we checked.
One- and two-star reviews
18% of 164 written reviews
A higher share than 58% of San Antonio businesses. Middle of San Antonio businesses: 17%.
Most common complaints
Of its 8 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
73% in the last 12 months, down from 78%
Before: 78% · Last 12 months: 73%. 11 reviews in the last 12 months, 153 before.
Replies to reviews
65% of written reviews get a reply from the business
Replies to more than 82% of San Antonio businesses. Middle of San Antonio businesses: 13%.
Texas license
Yes TX metal recycler #101893
55% of San Antonio businesses hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of San Antonio; the line is the middle; the dot is this business.
What customers say
What its 164 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
100+ public reviews
Staff and service
- Friendly, helpful staff26● About average
- Polite, professional staff10● About average
- Straightforward dealing3▼ Below average
Reviews 2011 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 8 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 3 | 2 |
| Closed during listed hours | 1 | 0 |
| Long wait | 1 | 0 |
| Phones not answered or calls not returned | 1 | 0 |
| Prices felt too high | 1 | 0 |
| Weight or scale disputed | 1 | 0 |
| Other complaints | 2 | 1 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good to know before you go
- Closed on Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Sell scrap
What they offer
- Roll-off containers
- Aluminum
- Copper wire and cable
- Brass and bronze
- Stainless steel
- Car batteries
Plan a visit
What they offer
- Open 6 days a week
- 7% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff26
- Polite, professional staff10
- Straightforward dealing3
What their website says
From rivercitysteel.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ Texas DPS metal recycler #101893
Valid until Aug 2027 · Texas DPS register
✓ EPA facility 110070356620
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Company registered 1982
TX company register
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →South San Antonio, about 7 miles from downtown
★River1Nearby scrap yards, listed below
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Sources and dates
Business listing and its 164 written reviews, to 30 Sep 2026 · rivercitysteel.com (its website, read Sep 2026) · Texas Department of Public Safety, metal recycling entity register, Sep 2026 · US EPA ECHO facility records, Sep 2026 · TX company register · one- and two-star reviews read 2026-10. How we check