AAA Broadway Auto Parts
★ 4.0+ · 100+ public reviews Used auto parts yard 2000 W Broadway Rd, Phoenix, AZ 85041
Reviews of AAA Broadway Auto Parts
4.0+★★★★☆
100+ public reviews · latest Jul 2026
Customers praise
- Friendly, helpful staff15
- Parts for a specific make or model6
- Straightforward dealing6
Customers complain about
No complaint comes up often enough to show.
Of 104 written reviews, 88% give 4–5 stars and 10% give 1–2.
In the last 12 months: 12 written reviews, 92% give 4–5 stars.
The business replies to 100% of written reviews, including 10 of its 10 one- and two-star reviews.
How it compares in Phoenix ↓Every topic customers mention ↓What unhappy customers say ↓
Used auto parts yard Spanish-language reviews
How it compares in Phoenix
Its own figures set against the other Phoenix businesses we checked.
One- and two-star reviews
10% of 104 written reviews
A lower share than 73% of Phoenix salvage yards. Middle of Phoenix salvage yards: 17%.
Most common complaints
Of its 5 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
100% of written reviews get a reply from the business
Replies to more than 93% of Phoenix salvage yards. Middle of Phoenix salvage yards: 13%.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Phoenix; the line is the middle; the dot is this business.
What customers say
What its 104 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
100+ public reviews
Finding the part
- Parts for a specific make or model6▲ 8× the average
- Buying big parts like engines, glass or doors5▲ 4× the average
- Buying engines, transmissions or rear ends3▲ 2.9× the average
Staff and service
- Friendly, helpful staff15● About average
- Straightforward dealing6▲ 1.9× the average
- Polite, professional staff5▼ Below average
Reviews 2013 to Jul 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 5 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 3 | 1 |
| Offer or price changed at pickup or at the counter | 1 | 1 |
| Phones not answered or calls not returned | 1 | 0 |
| Other complaints | 2 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Parts for a specific make or model
- Straightforward dealing
Good to know before you go
- Closed on Saturdays and Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Warranty up to 90 days (its website)
- Search their stock online (its website)
What customers mention
- Parts for a specific make or model6
- Buying big parts like engines, glass or doors5
- Buying engines, transmissions or rear ends3
Plan a visit
What they offer
- Open 5 days a week
- 4% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff15
- Straightforward dealing6
- Polite, professional staff5
Cost and paying
No prices published online.
- Warranty (website)
- Up to 90 days
- Payment
- Credit, Debit
What their website says
From aaabroadwayautoparts.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
No state license or EPA record matched yet.
We do not check an Arizona salvage register yet; we checked EPA ECHO.
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Southwest Phoenix, about 3 miles from downtown
★AAA Broadway Auto Parts1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Phoenix.
- Matador Auto PartsUsed parts yard · AZ 85041 · ★ 4.5+ · 100+ reviews · under 1 mi awayDirections
- Payless Salvage Auto PartsSalvage yard · AZ 85041 · ★ 4.0+ · 100+ reviews · under 1 mi awayDirections
- Franco's CoreUsed parts yard · AZ 85041 · ★ 4.0+ · 100+ reviews · under 1 mi awayDirections
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Sources and dates
Business listing and its 104 written reviews, to 30 Sep 2026 · aaabroadwayautoparts.com (its website, archived copy of 20260314) · one- and two-star reviews read 2026-10. How we check