Copper State Metals
★ 4.5+ · 50+ public reviews Scrap metal yard 22001 N 23rd Ave, Phoenix, AZ 85027
Reviews of Copper State Metals
4.5+★★★★☆
50+ public reviews · latest Sep 2026
Customers praise
- Polite, professional staff8
- An easy, quick process4
Customers complain about
No complaint comes up often enough to show.
Of 47 written reviews, 87% give 4–5 stars and 11% give 1–2.
In the last 12 months: 39 written reviews, 95% give 4–5 stars.
The business replies to 2% of written reviews, including 1 of its 5 one- and two-star reviews.
How it compares in Phoenix ↓Every topic customers mention ↓What unhappy customers say ↓
✓ EPA record Scrap metal yard
How it compares in Phoenix
Its own figures set against the other Phoenix businesses we checked.
One- and two-star reviews
11% of 47 written reviews
A lower share than 63% of Phoenix businesses. Middle of Phoenix businesses: 16%.
Most common complaints
Of its 4 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
2% of written reviews get a reply from the business
Replies to fewer than 69% of Phoenix businesses. Middle of Phoenix businesses: 13%.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Phoenix; the line is the middle; the dot is this business.
What customers say
What its 47 written reviews mention most, in our words. The number is how many reviews mention each.
4.5+★★★★☆
50+ public reviews
Staff and service
- Polite, professional staff8▲ 1.9× the average
- Friendly, helpful staff8● About average
- An easy, quick process4▲ 4× the average
Reviews 2023 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 4 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Paid less than agreed, or payment problems | 1 | 1 |
| Rude or unhelpful staff | 1 | 0 |
| Weight or scale disputed | 1 | 0 |
| Yard unsafe, messy or picked over | 1 | 0 |
| Other complaints | 2 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Polite, professional staff
- An easy, quick process
Good to know before you go
- Closed on Saturdays and Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Sell scrap
What they offer
- Roll-off containers
- Aluminum
- Brass and bronze
- Appliances
- Stainless steel
- Scrap pickup
Plan a visit
What they offer
- Open 5 days a week
What customers mention
- Polite, professional staff8
- Friendly, helpful staff8
- An easy, quick process4
What their website says
From copperstatemetals.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ EPA facility 110009524425
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →North Phoenix, about 17 miles from downtown
★Copper1Nearby scrap yards, listed below
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Sources and dates
Business listing and its 47 written reviews, to 30 Sep 2026 · copperstatemetals.com (its website, read Sep 2026) · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check