Airline Auto Parts
★ 4.5+ · 1,000+ public reviews Used auto parts yard 10616 Airline Dr, Houston, TX 77037
Reviews of Airline Auto Parts
4.5+★★★★☆
1,000+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff143
- Finding the part they needed36
- Straightforward dealing17
Customers complain about
- Used part prices they felt were too high5
- Being given the wrong part4
Of 1,023 written reviews, 90% give 4–5 stars and 9% give 1–2.
In the last 12 months: 230 written reviews, 93% give 4–5 stars.
The business replies to 32% of written reviews, including 42 of its 96 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
9% of 1,023 written reviews
A lower share than 84% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 47 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
32% of written reviews get a reply from the business
Replies to more than 76% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Texas license
Yes TX used-parts license #160
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 1,023 written reviews mention most, in our words. The number is how many reviews mention each.
4.5+★★★★☆
1,000+ public reviews
Finding the part
- Finding the part they needed36▲ 1.8× the average
- Buying big parts like engines, glass or doors22▲ 2.0× the average
- Buying engines, transmissions or rear ends17▲ 1.6× the average
- Staff who know the right part17▲ 4× the average
Staff and service
- Friendly, helpful staff143● About average
- Polite, professional staff126● About average
- Straightforward dealing17▼ Below average
- An easy, quick process13▼ Below average
Prices and paying
- Staff who negotiate or give a discount8▲ 2.3× the average
- Finding the part at a fair price6▲ 4× the average
- Used part prices they felt were too high5● Less than most
Returns and warranty
- The warranty and claims on it45▲ 4× the average
- Being given the wrong part4▼ 1.6× the average
Selling a car
- Being kept informed until pickup3▲ 2.5× the average
Reviews 2014 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 47 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Phones not answered or calls not returned | 15 | 5 |
| Rude or unhelpful staff | 10 | 2 |
| Part didn't work or failed soon after | 8 | 3 |
| Told they had a part that wasn't there | 7 | 1 |
| Long wait | 5 | 2 |
| Prices felt too high | 5 | 4 |
| Refund or return refused | 5 | 2 |
| Order not ready when promised | 4 | 0 |
| Wrong part sold or pulled | 4 | 0 |
| Offer or price changed at pickup or at the counter | 2 | 1 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Staff will pull a part for you
- Finding the part they needed
- Staff who know the right part
- Parts for a specific make or model
Good to know before you go
- Customers report: being given the wrong part
- Closed on Saturdays and Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Staff pull the part for you
- Warranty up to 180 days (its website)
- Search their stock online (its website)
- Warranty on used parts (its website)
- Rebuilt or tested transmissions (its website)
- Used engines (its website)
What customers mention
- The warranty and claims on it45
- Finding the part they needed36
- Buying big parts like engines, glass or doors22
Before you go
- Match the part number to your old part before you pay (4 reviews mention being given the wrong part)
- Ask what the warranty covers and get it on the receipt (45 reviews mention the warranty and claims on it)
- Ask them to hold the part under your name before you drive over (6 reviews mention calling ahead and the part being ready)
Sell a car
What customers mention
- Being kept informed until pickup3
Plan a visit
What they offer
- Open 5 days a week
- 7% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff143
- Polite, professional staff126
- Straightforward dealing17
Cost and paying
No prices published online.
- Warranty (website)
- Up to 180 days
- Payment
- Credit, Debit
What their website says
From airlineautoparts.net, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ Texas Used Auto Parts Recycler #160
Valid until Jan 2027 · TDLR register
✓ EPA facility 110010931153
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Company registered 1972
TX company register
Checked Sep 2026. Facts, not a verdict.
What they say vs. what customers say
Tested and warranty-backed used transmissions (its website)
45 of its 1,023 written reviews mention warranty coverage and claims: more often than similar businesses (4.4% vs 1.4%).
Engines (its website)
17 of its 1,023 written reviews mention bought engines, transmissions or rear ends: more often than similar businesses (1.7% vs 1.2%).
Hyundai Sonata parts (its website)
12 of its 917 4–5★ reviews mention found parts for a specific make or model: more often than similar businesses (1.3% vs 1.0%).
Compared with businesses of the same type, size and chain status. A link, not proof.
Getting there
Get directions →North Houston, about 10 miles from downtown
★Airline1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
- Texmex Auto SalvageUsed parts yard · TX 77037 · ★ 3.5+ · 250+ reviews · under 1 mi awayDirections
- Hi Way Auto PartsUsed parts yard · TX 77037 · ★ 3.5+ · 100+ reviews · under 1 mi awayDirections
- Manuel Used Auto PartsUsed parts yard · TX 77037 · ★ 2.5+ · 250+ reviews · under 1 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Match the part number to your old part before you pay: 4 reviews mention being given the wrong part.
Reviews from WreckHunt visitors
Read by us before they go up, never edited.
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Sources and dates
Business listing and its 1,023 written reviews, to 30 Sep 2026 · airlineautoparts.net (its website, archived copy of 20260509) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · TX company register · one- and two-star reviews read 2026-10. How we check