Hi Way Auto Parts
★ 3.5+ · 100+ public reviews Used auto parts yard 10611 Airline Dr, Houston, TX 77037
Reviews of Hi Way Auto Parts
3.5+★★★☆☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff8
- A used engine or transmission that worked3
Customers complain about
No complaint comes up often enough to show.
Of 108 written reviews, 56% give 4–5 stars and 38% give 1–2.
In the last 12 months: 8 written reviews, 62% give 4–5 stars.
The business replies to 20% of written reviews, including 9 of its 41 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
38% of 108 written reviews
A higher share than 77% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 19 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
20% of written reviews get a reply from the business
Replies to more than 65% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Texas license
Yes TX used-parts license #170
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 108 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
100+ public reviews
Finding the part
- Buying big parts like engines, glass or doors7▲ 6× the average
- Buying engines, transmissions or rear ends4▲ 4× the average
- A used engine or transmission that worked3▲ 10×+ the average
Staff and service
- Friendly, helpful staff8▼ Below average
Reviews 2014 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 19 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 9 | 2 |
| Offer or price changed at pickup or at the counter | 3 | 0 |
| Part didn't work or failed soon after | 3 | 1 |
| Refund or return refused | 3 | 0 |
| Told they had a part that wasn't there | 2 | 1 |
| Long wait | 1 | 0 |
| Phones not answered or calls not returned | 1 | 0 |
| Prices felt too high | 1 | 1 |
| Wrong part sold or pulled | 1 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- A used engine or transmission that worked
Good to know before you go
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Buying big parts like engines, glass or doors7
- Buying engines, transmissions or rear ends4
- A used engine or transmission that worked3
Plan a visit
What they offer
- Open 6 days a week
- 21% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff8
Cost and paying
No prices published online.
- Payment
- Credit, Debit
Checked records
✓ Texas Used Auto Parts Recycler #170
Valid until Jan 2027 · TDLR register
✓ EPA facility 110070377739
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Company registered 2007
TX company register
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →North Houston, about 10 miles from downtown
★Hi Way Auto Parts1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
- Airline Auto PartsUsed parts yard · TX 77037 · ★ 4.5+ · 1,000+ reviews · under 1 mi awayDirections
- Texmex Auto SalvageUsed parts yard · TX 77037 · ★ 3.5+ · 250+ reviews · under 1 mi awayDirections
- Manuel Used Auto PartsUsed parts yard · TX 77037 · ★ 2.5+ · 250+ reviews · under 1 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
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Sources and dates
Business listing and its 108 written reviews, to 30 Sep 2026 · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · TX company register · one- and two-star reviews read 2026-10. How we check