AJ auto parts
★ 4.0+ · 100+ public reviews Used auto parts yard 11404 Veterans Memorial Dr, Houston, TX 77067
Reviews of AJ auto parts
4.0+★★★★☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff8
- Straightforward dealing3
- Finding the part they needed3
Customers complain about
- The warranty and claims on it3
Of 71 written reviews, 76% give 4–5 stars and 23% give 1–2.
In the last 12 months: 23 written reviews, 78% give 4–5 stars.
The business replies to 1% of written reviews, including 0 of its 16 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
23% of 71 written reviews
A lower share than 53% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 12 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
1% of written reviews get a reply from the business
Replies to fewer than 65% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Texas license
Yes TX used-parts license #1711
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 71 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
100+ public reviews
Finding the part
- Finding the part they needed3▲ 2.1× the average
Staff and service
- Friendly, helpful staff8● About average
- Polite, professional staff3▼ Below average
- Straightforward dealing3● About average
Returns and warranty
- The warranty and claims on it3▼ 4× the average
Reviews 2018 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 12 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Part didn't work or failed soon after | 6 | 3 |
| Refund or return refused | 4 | 2 |
| Long wait | 1 | 0 |
| Offer or price changed at pickup or at the counter | 1 | 1 |
| Phones not answered or calls not returned | 1 | 0 |
| Told they had a part that wasn't there | 1 | 0 |
| Other complaints | 3 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Finding the part they needed
Good to know before you go
- Customers report: the warranty and claims on it
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Finding the part they needed3
- The warranty and claims on it3
Before you go
- Ask what the warranty covers and get it on the receipt (3 reviews mention the warranty and claims on it)
Plan a visit
What they offer
- Open 6 days a week
- 27% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff8
- Polite, professional staff3
- Straightforward dealing3
Cost and paying
No prices published online.
- Payment
- Credit, Debit
Checked records
✓ Texas Used Auto Parts Recycler #1711
Valid until Sep 2027 · TDLR register
✓ EPA facility 110010926070
3 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Company registered 2019
TX company register
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northwest Houston, about 14 miles from downtown
★AJ auto parts1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
- Dan's Used Auto PartsUsed parts yard · TX 77067 · ★ 2.5+ · 100+ reviews · under 1 mi awayDirections
- Tex-Mex Auto & Truck PartsUsed parts yard · TX 77086 · ★ 3.5+ · 250+ reviews · 3 mi awayDirections
- Monterrey Auto PartsSalvage yard · TX 77086 · Fewer than 10 reviews · 3 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask what the warranty covers and get it on the receipt: 3 reviews mention the warranty and claims on it.
Reviews from WreckHunt visitors
Read by us before they go up, never edited.
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Sources and dates
Business listing and its 71 written reviews, to 30 Sep 2026 · ajautopartsllc.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · TX company register · one- and two-star reviews read 2026-10. How we check