Dan's Used Auto Parts
★ 2.5+ · 100+ public reviews Used auto parts yard 11715 Veterans Memorial Dr #6, Houston, TX 77067
Reviews of Dan's Used Auto Parts
2.5+★★☆☆☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff5
- Straightforward dealing4
Customers complain about
- Buying big parts like engines, glass or doors3
Of 83 written reviews, 48% give 4–5 stars and 51% give 1–2.
In the last 12 months: 8 written reviews, 12% give 4–5 stars.
The business replies to 0% of written reviews, including 0 of its 42 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
51% of 83 written reviews
A higher share than 90% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 26 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
0% of written reviews get a reply from the business
Replies to fewer than 68% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Texas license
Yes TX used-parts license #1846
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 83 written reviews mention most, in our words. The number is how many reviews mention each.
2.5+★★☆☆☆
100+ public reviews
Finding the part
- Buying big parts like engines, glass or doors3▼ 3× the average
Staff and service
- Friendly, helpful staff5▼ Below average
- Straightforward dealing4▲ 1.6× the average
Reviews 2012 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 26 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Paid less than agreed, or payment problems | 10 | 5 |
| Phones not answered or calls not returned | 9 | 5 |
| Part didn't work or failed soon after | 8 | 0 |
| Refund or return refused | 7 | 0 |
| Rude or unhelpful staff | 2 | 0 |
| Told they had a part that wasn't there | 2 | 1 |
| Wrong part sold or pulled | 2 | 0 |
| Offer or price changed at pickup or at the counter | 1 | 0 |
| Order not ready when promised | 1 | 0 |
| Yard unsafe, messy or picked over | 1 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Straightforward dealing
Good to know before you go
- Customers report: buying big parts like engines, glass or doors
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Buying big parts like engines, glass or doors3
Plan a visit
What they offer
- Open 6 days a week
- 18% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff5
- Straightforward dealing4
Cost and paying
No prices published online.
- Payment
- Credit, Debit
Checked records
✓ Texas Used Auto Parts Recycler #1846
Valid until Jul 2027 · TDLR register
✓ EPA facility 110034631520
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northwest Houston, about 15 miles from downtown
★Dan's1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
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Sources and dates
Business listing and its 83 written reviews, to 30 Sep 2026 · danscarparts.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check