Alto Auto Salvage
★ 4.5+ · 500+ public reviews Salvage yard 6511 N Shepherd Dr, Houston, TX 77091
Reviews of Alto Auto Salvage
4.5+★★★★☆
500+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff81
- Finding the part they needed21
- Straightforward dealing7
Customers complain about
No complaint comes up often enough to show.
Of 572 written reviews, 98% give 4–5 stars and 2% give 1–2.
In the last 12 months: 254 written reviews, 98% give 4–5 stars.
The business replies to 94% of written reviews, including 6 of its 14 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Salvage yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
2% of 572 written reviews
A lower share than 95% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 4 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
94% of written reviews get a reply from the business
Replies to more than 97% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Texas license
Yes TX used-parts license #643
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 572 written reviews mention most, in our words. The number is how many reviews mention each.
4.5+★★★★☆
500+ public reviews
Finding the part
- Finding the part they needed21▲ 1.8× the average
- A big yard with a wide selection7● About average
- Parts for a specific make or model6● About average
- Staff who know the right part5▲ 2.0× the average
Staff and service
- Friendly, helpful staff81● About average
- Polite, professional staff20▼ Below average
- Straightforward dealing7▼ Below average
- An easy, quick process5▼ Below average
Prices and paying
- Staff who negotiate or give a discount3▲ 1.5× the average
Returns and warranty
- The warranty and claims on it4● Below average
Reviews 2014 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 4 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Phones not answered or calls not returned | 2 | 2 |
| Rude or unhelpful staff | 2 | 2 |
| Closed during listed hours | 1 | 1 |
| Order not ready when promised | 1 | 1 |
| Refund or return refused | 1 | 1 |
| Wrong part sold or pulled | 1 | 1 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Finding the part they needed
- Staff who know the right part
- Quick replies to calls and messages
Good to know before you go
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Finding the part they needed21
- A big yard with a wide selection7
- Parts for a specific make or model6
Before you go
- Ask what the warranty covers and get it on the receipt (4 reviews mention the warranty and claims on it)
Plan a visit
What they offer
- Open 6 days a week
- 22% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff81
- Polite, professional staff20
- Straightforward dealing7
Cost and paying
No prices published online.
- Payment
- Credit, Debit
Checked records
✓ Texas Used Auto Parts Recycler #643
Valid until Apr 2027 · TDLR register
✓ EPA facility 110022469513
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northwest Houston, about 7 miles from downtown
★Alto1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
- A-Authorized Auto & Truck SalvageUsed parts yard · TX 77091 · ★ 4.5+ · 250+ reviews · under 1 mi awayDirections
- CarZone Shepherd AUTO PARTSUsed parts yard · TX 77091 · ★ 3.0+ · 100+ reviews · under 1 mi awayDirections
- Galo Auto PartsUsed parts yard · TX 77091 · ★ 3.5+ · 100+ reviews · under 1 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask what the warranty covers and get it on the receipt: 4 reviews mention the warranty and claims on it.
Reviews from WreckHunt visitors
Read by us before they go up, never edited.
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Sources and dates
Business listing and its 572 written reviews, to 30 Sep 2026 · altoautosalvage.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check