Arcos Auto Parts By American Export
★ 4.0+ · 100+ public reviews Used auto parts yard 807 Hill Rd, Houston, TX 77037
Reviews of Arcos Auto Parts By American Export
4.0+★★★★☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff16
- Clean, rust-free parts3
- A big yard with a wide selection3
Customers complain about
- Buying big parts like engines, glass or doors16
- The warranty and claims on it6
Of 130 written reviews, 77% give 4–5 stars and 22% give 1–2.
In the last 12 months: 49 written reviews, 84% give 4–5 stars.
The business replies to 60% of written reviews, including 22 of its 29 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
22% of 130 written reviews
A lower share than 54% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 28 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
84% in the last 12 months, up from 73%
Before: 73% · Last 12 months: 84%. 49 reviews in the last 12 months, 81 before.
Replies to reviews
60% of written reviews get a reply from the business
Replies to more than 87% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Texas license
Yes TX used-parts license #2018
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 130 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
100+ public reviews
Finding the part
- Buying engines, transmissions or rear ends19▲ 10×+ the average
- Buying big parts like engines, glass or doors16▼ 10×+ the average
- Clean, rust-free parts3▲ 10×+ the average
- Needing an exact-match engine or transmission3▲ 10×+ the average
Staff and service
- Friendly, helpful staff16● About average
- Polite, professional staff9● About average
Returns and warranty
- The warranty and claims on it6▼ 4× the average
Reviews 2016 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 28 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Refund or return refused | 10 | 0 |
| Part didn't work or failed soon after | 8 | 1 |
| Phones not answered or calls not returned | 8 | 5 |
| Wrong part sold or pulled | 8 | 1 |
| Told they had a part that wasn't there | 6 | 2 |
| Order not ready when promised | 2 | 1 |
| Unexpected fees | 2 | 0 |
| Long wait | 1 | 1 |
| Rude or unhelpful staff | 1 | 0 |
| Other complaints | 3 | 1 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Clean, rust-free parts
- Buying for a repair shop or tow business
Good to know before you go
- Customers report: buying big parts like engines, glass or doors
- Customers report: the warranty and claims on it
- Closed on Saturdays and Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Warranty up to 60 days (its website)
- Search their stock online (its website)
- Stock list kept up to date online (its website)
- Warranty on used parts (its website)
- Rebuilt or tested transmissions (its website)
- Used engines (its website)
What customers mention
- Buying engines, transmissions or rear ends19
- Buying big parts like engines, glass or doors16
- The warranty and claims on it6
Before you go
- Ask what the warranty covers and get it on the receipt (6 reviews mention the warranty and claims on it)
Plan a visit
What they offer
- Open 5 days a week
- 17% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff16
- Polite, professional staff9
Cost and paying
No prices published online.
- Warranty (website)
- Up to 60 days
- Payment
- Credit, Debit
What their website says
From arcosautoparts.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ Texas Used Auto Parts Recycler #2018
Valid until Jul 2027 · TDLR register
✓ EPA facility 110071725820
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
What they say vs. what customers say
Engines (its website)
19 of its 130 written reviews mention bought engines, transmissions or rear ends: more often than similar businesses (14.6% vs 1.5%).
Tested and warranty-backed used transmissions (its website)
6 of its 130 written reviews mention warranty coverage and claims: more often than similar businesses (4.6% vs 1.5%).
Compared with businesses of the same type, size and chain status. A link, not proof.
Getting there
Get directions →North Houston, about 9 miles from downtown
★Arcos1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
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- Carfix Auto PartsUsed parts yard · TX 77037 · ★ 4.5+ · 250+ reviews · under 1 mi awayDirections
- Fuentes Auto PartsUsed parts yard · TX 77037 · ★ 4.0+ · 100+ reviews · under 1 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask what the warranty covers and get it on the receipt: 6 reviews mention the warranty and claims on it.
Reviews from WreckHunt visitors
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Sources and dates
Business listing and its 130 written reviews, to 30 Sep 2026 · arcosautoparts.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check