Carfix Auto Parts
★ 4.5+ · 250+ public reviews Used auto parts yard 513 Hill Rd, Houston, TX 77037
Reviews of Carfix Auto Parts
4.5+★★★★☆
250+ public reviews · latest Aug 2026
Customers praise
- Friendly, helpful staff44
- Finding the part they needed6
- Staff who negotiate or give a discount4
Customers complain about
No complaint comes up often enough to show.
Of 239 written reviews, 92% give 4–5 stars and 6% give 1–2.
In the last 12 months: 16 written reviews, 81% give 4–5 stars.
The business replies to 66% of written reviews, including 7 of its 15 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
6% of 239 written reviews
A lower share than 89% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 6 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
81% in the last 12 months, down from 93%
Before: 93% · Last 12 months: 81%. 16 reviews in the last 12 months, 223 before.
Replies to reviews
66% of written reviews get a reply from the business
Replies to more than 88% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Texas license
Not matched no license matched in the state register
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 239 written reviews mention most, in our words. The number is how many reviews mention each.
4.5+★★★★☆
250+ public reviews
Finding the part
- Finding the part they needed6● About average
Staff and service
- Friendly, helpful staff44▲ 1.6× the average
- Polite, professional staff11▼ Below average
Prices and paying
- Staff who negotiate or give a discount4▲ 5× the average
- Room to negotiate the price4▲ 10×+ the average
Reviews 2015 to Aug 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 6 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Told they had a part that wasn't there | 4 | 3 |
| Refund or return refused | 2 | 0 |
| Long wait | 1 | 0 |
| Part didn't work or failed soon after | 1 | 0 |
| Rude or unhelpful staff | 1 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Friendly, helpful staff
- Staff who negotiate or give a discount
Good to know before you go
- Closed on Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Finding the part they needed6
- Staff who negotiate or give a discount4
Plan a visit
What they offer
- Open 6 days a week
- 33% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff44
- Polite, professional staff11
- Room to negotiate the price4
Checked records
✓ EPA facility 110041716015
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →North Houston, about 9 miles from downtown
★Carfix1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
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- Arcos Auto Parts By American ExportUsed parts yard · TX 77037 · ★ 4.0+ · 100+ reviews · under 1 mi awayDirections
- All Foreign AutoUsed parts yard · TX 77037 · ★ 3.5+ · 50+ reviews · under 1 mi awayDirections
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Sources and dates
Business listing and its 239 written reviews, to 30 Sep 2026 · raptopart.com (its website, read Sep 2026) · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check