BIG TIME (Auto Parts)
★ 4.0+ · 100+ public reviews Salvage yard 7225 N Shepherd Dr, Houston, TX 77091
Reviews of BIG TIME (Auto Parts)
4.0+★★★★☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff15
- Straightforward dealing6
- Finding the part they needed5
Customers complain about
No complaint comes up often enough to show.
Of 105 written reviews, 74% give 4–5 stars and 21% give 1–2.
In the last 12 months: 37 written reviews, 92% give 4–5 stars.
The business replies to 30% of written reviews, including 4 of its 22 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Salvage yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
21% of 105 written reviews
A lower share than 57% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 7 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
92% in the last 12 months, up from 65%
Before: 65% · Last 12 months: 92%. 37 reviews in the last 12 months, 68 before.
Replies to reviews
30% of written reviews get a reply from the business
Replies to more than 71% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Texas license
Yes TX used-parts license #1800
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 105 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
100+ public reviews
Finding the part
- Buying engines, transmissions or rear ends6▲ 6× the average
- Finding the part they needed5▲ 2.4× the average
- Buying big parts like engines, glass or doors4▲ 4× the average
- A big yard with a wide selection4▲ 2.2× the average
Staff and service
- Friendly, helpful staff15● About average
- Polite, professional staff8● About average
- Straightforward dealing6▲ 1.9× the average
- An easy, quick process4▲ 1.8× the average
Reviews 2016 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 7 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Prices felt too high | 2 | 2 |
| Offer or price changed at pickup or at the counter | 1 | 0 |
| Rude or unhelpful staff | 1 | 0 |
| Told they had a part that wasn't there | 1 | 0 |
| Wrong part sold or pulled | 1 | 0 |
| Other complaints | 2 | 1 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Straightforward dealing
- Finding the part they needed
- An easy, quick process
Good to know before you go
- Closed on Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Foreign and domestic parts (its website)
- Also sells new or aftermarket parts (its website)
What customers mention
- Buying engines, transmissions or rear ends6
- Finding the part they needed5
- Buying big parts like engines, glass or doors4
Plan a visit
What they offer
- Open 6 days a week
- 16% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff15
- Polite, professional staff8
- Straightforward dealing6
Cost and paying
No prices published online.
- Payment
- Credit, Debit, Check
What their website says
From bigtimeautoparts.redlinemember.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ Texas Used Auto Parts Recycler #1800
Valid until May 2027 · TDLR register
✓ EPA facility 110071346421
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
What they say vs. what customers say
Fuel pumps (its website)
5 of its 78 4–5★ reviews mention had the part I needed: more often than similar businesses (6.4% vs 3.3%).
Compared with businesses of the same type, size and chain status. A link, not proof.
Getting there
Get directions →Northwest Houston, about 8 miles from downtown
★BIG TIME (Auto Parts)1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in Houston.
- S&S Auto PartsSalvage yard · TX 77091 · 10+ reviews · under 1 mi awayDirections
- Galo Auto PartsUsed parts yard · TX 77091 · ★ 3.5+ · 100+ reviews · under 1 mi awayDirections
- CarZone Shepherd AUTO PARTSUsed parts yard · TX 77091 · ★ 3.0+ · 100+ reviews · under 1 mi awayDirections
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Sources and dates
Business listing and its 105 written reviews, to 30 Sep 2026 · bigtimeautoparts.redlinemember.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check