Coastal Metal Recycling
★ 3.5+ · 50+ public reviews Scrap metal yard 14002 Hempstead Hwy, Houston, TX 77040
Reviews of Coastal Metal Recycling
3.5+★★★☆☆
50+ public reviews · latest Aug 2026
Customers praise
- Friendly, helpful staff5
Customers complain about
No complaint comes up often enough to show.
Drop-off involves security and ID requirements, and customers describe friendly staff and an efficient process.
Of 41 written reviews, 61% give 4–5 stars and 34% give 1–2.
In the last 12 months: 6 written reviews, 67% give 4–5 stars.
The business replies to 59% of written reviews, including 4 of its 14 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Scrap metal yard
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
34% of 41 written reviews
A higher share than 84% of Houston scrap yards. Middle of Houston scrap yards: 21%.
Most common complaints
Of its 4 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
59% of written reviews get a reply from the business
Replies to more than 75% of Houston scrap yards. Middle of Houston scrap yards: 14%.
Texas license
Yes TX metal recycler #101052
56% of Houston scrap yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 41 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
50+ public reviews
Staff and service
- Friendly, helpful staff5● About average
Summed up with AI from its reviews, checked by our software and approved by our team. How
Reviews 2013 to Aug 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 4 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Offer or price changed at pickup or at the counter | 1 | 0 |
| Paid less than agreed, or payment problems | 1 | 0 |
| Rude or unhelpful staff | 1 | 0 |
| Weight or scale disputed | 1 | 0 |
| Other complaints | 1 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good to know before you go
- Closed on Saturdays and Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Plan a visit
What they offer
- Open 5 days a week
What customers mention
- Friendly, helpful staff5
Checked records
✓ Texas DPS metal recycler #101052
Valid until Feb 2027 · Texas DPS register
✓ EPA facility 110010726553
3 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northwest Houston, about 12 miles from downtown
★Coastal1Nearby scrap yards, listed below
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Nearby scrap yards in Houston.
- Gessner Scrap Metal RecyclingScrap metal yard · TX 77041 · ★ 3.5+ · 50+ reviews · under 1 mi awayDirections
- Greystone AlloysScrap metal yard · TX 77041 · 10+ reviews · 2 mi awayDirections
- C&D Scrap MetalScrap metal yard · TX 77092 · ★ 3.5+ · 250+ reviews · 3 mi awayDirections
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Sources and dates
Business listing and its 41 written reviews, to 30 Sep 2026 · coastalmetalrecycling.com (its website, read Sep 2026) · Texas Department of Public Safety, metal recycling entity register, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check