Gessner Scrap Metal Recycling
★ 3.5+ · 50+ public reviews Scrap metal yard 5524 Gessner Rd, Houston, TX 77041, United States
Reviews of Gessner Scrap Metal Recycling
3.5+★★★☆☆
50+ public reviews · latest Aug 2026
Customers praise
- Friendly, helpful staff10
- Straightforward dealing4
Customers complain about
No complaint comes up often enough to show.
Of 64 written reviews, 70% give 4–5 stars and 28% give 1–2.
In the last 12 months: 12 written reviews, 58% give 4–5 stars.
The business replies to 0% of written reviews, including 0 of its 18 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ EPA record Scrap metal yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
28% of 64 written reviews
A higher share than 69% of Houston scrap yards. Middle of Houston scrap yards: 21%.
Most common complaints
Of its 8 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
58% in the last 12 months, down from 73%
Before: 73% · Last 12 months: 58%. 12 reviews in the last 12 months, 52 before.
Replies to reviews
0% of written reviews get a reply from the business
Replies to fewer than 78% of Houston scrap yards. Middle of Houston scrap yards: 14%.
Texas license
Not matched no license matched in the state register
56% of Houston scrap yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 64 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
50+ public reviews
Staff and service
- Friendly, helpful staff10● About average
- Straightforward dealing4▲ 2.1× the average
- Polite, professional staff3▼ Below average
Reviews 2016 to Aug 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 8 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 5 | 4 |
| Yard unsafe, messy or picked over | 2 | 2 |
| Title or paperwork problems | 1 | 1 |
| Other complaints | 4 | 2 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Straightforward dealing
Good to know before you go
- Closed on Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Plan a visit
What they offer
- Open 6 days a week
- 12% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff10
- Straightforward dealing4
- Polite, professional staff3
Checked records
✓ EPA facility 110070364682
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northwest Houston, about 12 miles from downtown
★Gessner1Nearby scrap yards, listed below
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Sources and dates
Business listing and its 64 written reviews, to 30 Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check