National Metal Recycling
★ 3.5+ · 50+ public reviews Scrap metal yard 2401 Frick Rd, Houston, TX 77038
Reviews of National Metal Recycling
3.5+★★★☆☆
50+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff6
Customers complain about
No complaint comes up often enough to show.
Of 38 written reviews, 58% give 4–5 stars and 39% give 1–2.
In the last 12 months: 14 written reviews, 43% give 4–5 stars.
The business replies to 8% of written reviews, including 1 of its 15 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Scrap metal yard
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
39% of 38 written reviews
A higher share than 91% of Houston scrap yards. Middle of Houston scrap yards: 21%.
Most common complaints
Of its 10 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
43% in the last 12 months, down from 67%
Before: 67% · Last 12 months: 43%. 14 reviews in the last 12 months, 24 before.
Replies to reviews
8% of written reviews get a reply from the business
Replies to fewer than 59% of Houston scrap yards. Middle of Houston scrap yards: 14%.
Texas license
Yes TX metal recycler #102124
56% of Houston scrap yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 38 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
50+ public reviews
Staff and service
- Friendly, helpful staff6● About average
Reviews 2015 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 10 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Offer or price changed at pickup or at the counter | 3 | 3 |
| Rude or unhelpful staff | 3 | 2 |
| Weight or scale disputed | 1 | 1 |
| Other complaints | 5 | 3 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good to know before you go
- Closed on Sundays
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Plan a visit
What they offer
- Open 6 days a week
What customers mention
- Friendly, helpful staff6
What their website says
From nationalmetalrecycling.net, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ Texas DPS metal recycler #102124
Valid until Feb 2027 · Texas DPS register
✓ EPA facility 110070357004
3 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Company registered 2024
TX company register
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Northwest Houston, about 12 miles from downtown
★National1Nearby scrap yards, listed below
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Sources and dates
Business listing and its 38 written reviews, to 30 Sep 2026 · nationalmetalrecycling.net (its website, read Sep 2026) · Texas Department of Public Safety, metal recycling entity register, Sep 2026 · US EPA ECHO facility records, Sep 2026 · TX company register · one- and two-star reviews read 2026-10. How we check