Pick Your Part - Houston SW
★ 3.5+ · 1,000+ public reviews Salvage yard 12575 Hiram Clarke Rd, Houston, TX 77045
Reviews of Pick Your Part - Houston SW
3.5+★★★☆☆
1,000+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff37
- A big yard with a wide selection15
- The hunt for parts in a pull-your-own yard7
Customers complain about
- The warranty and claims on it39
- Used part prices they felt were too high26
- The entry fee19
Of 822 written reviews, 59% give 4–5 stars and 36% give 1–2.
In the last 12 months: 119 written reviews, 67% give 4–5 stars.
The business replies to 37% of written reviews, including 60 of its 297 one- and two-star reviews.
How it compares in Houston ↓Every topic customers mention ↓What unhappy customers say ↓
Pull-your-own✓ Texas-licensed✓ EPA record Salvage yard Spanish-language reviews
How it compares in Houston
Its own figures set against the other Houston businesses we checked.
One- and two-star reviews
36% of 822 written reviews
A higher share than 73% of Houston salvage yards. Middle of Houston salvage yards: 24%.
Most common complaints
Of its 130 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
67% in the last 12 months, up from 58%
Before: 58% · Last 12 months: 67%. 119 reviews in the last 12 months, 703 before.
Replies to reviews
37% of written reviews get a reply from the business
Replies to more than 78% of Houston salvage yards. Middle of Houston salvage yards: 8%.
Open Sundays
Yes open Sundays
19% of Houston salvage yards with listed hours are.
Texas license
Yes TX used-parts license #1887
46% of Houston salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of Houston; the line is the middle; the dot is this business.
What customers say
What its 822 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
1,000+ public reviews
Finding the part
- A big yard with a wide selection15● About average
- Finding the part they needed12● About average
- Bringing their own tools and pulling parts themselves7▲ 2.7× the average
- The hunt for parts in a pull-your-own yard7▲ 2.5× the average
Staff and service
- Friendly, helpful staff37▼ Below average
- Polite, professional staff15▼ Below average
- Rude or dismissive staff9▼ 2.5× the average
- Calls answered by a call center3▼ 10×+ the average
Prices and paying
- Used part prices they felt were too high26▼ 4× the average
- The entry fee19▼ 6× the average
- Core charges on parts6▼ 5× the average
- The posted price list4▲ 3× the average
Returns and warranty
- The warranty and claims on it39▼ 4× the average
- The owner explaining the warranty charge5▼ 10×+ the average
Reviews 2014 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 130 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 55 | 17 |
| Prices felt too high | 44 | 12 |
| Unexpected fees | 21 | 4 |
| Refund or return refused | 13 | 2 |
| Long wait | 12 | 6 |
| Offer or price changed at pickup or at the counter | 11 | 3 |
| Phones not answered or calls not returned | 11 | 2 |
| Told they had a part that wasn't there | 7 | 0 |
| Yard unsafe, messy or picked over | 5 | 0 |
| Part didn't work or failed soon after | 4 | 1 |
| Title or paperwork problems | 2 | 1 |
| Wrong part sold or pulled | 2 | 0 |
| Closed during listed hours | 1 | 0 |
| Order not ready when promised | 1 | 0 |
| Paid less than agreed, or payment problems | 1 | 1 |
| Pickup late, missed or rescheduled | 1 | 0 |
| Other complaints | 14 | 3 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Pulling your own parts
- The hunt for parts in a pull-your-own yard
- Being their first stop for used parts
Good to know before you go
- Customers report: the warranty and claims on it
- Customers report: used part prices they felt were too high
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Pull-your-own yard
What customers mention
- The warranty and claims on it39
- Used part prices they felt were too high26
- The entry fee19
Before you go
- Ask about the core charge and how to get it back (6 reviews mention core charges on parts)
- Ask what the warranty covers and get it on the receipt (39 reviews mention the warranty and claims on it)
Plan a visit
What they offer
- Open 7 days a week
- 28% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff37
- Polite, professional staff15
- Rude or dismissive staff9
Cost and paying
No prices published online.
- Payment
- Debit
Checked records
✓ Texas Used Auto Parts Recycler #1887
Valid until Feb 2027 · TDLR register
✓ EPA facility 110070362502
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
What they say vs. what customers say
Hyundai Sonata parts (its website)
3 of its 489 4–5★ reviews mention found parts for a specific make or model: less often than similar businesses (0.6% vs 0.8%).
Compared with businesses of the same type, size and chain status. A link, not proof.
Getting there
Get directions →Southwest Houston, about 9 miles from downtown
★Pick1Nearby pull-your-own yards, listed below
Need another yard?
Nearby pull-your-own yards in Houston.
- Southside U-Pull-ItUsed parts yard · TX 77047 · ★ 4.0+ · 50+ reviews · 5 mi awayDirections
- U-Pull-&-Pay HoustonSalvage yard · TX 77075 · ★ 4.5+ · 1,000+ reviews · 12 mi awayDirections
- Pick Your Part - Houston WallisvilleSalvage yard · TX 77013 · ★ 3.5+ · 1,000+ reviews · 15 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask about the core charge and how to get it back: 6 reviews mention core charges on parts.
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Sources and dates
Business listing and its 822 written reviews, to 30 Sep 2026 · pyp.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check