Brothers Auto Parts
★ 3.5+ · 250+ public reviews Used auto parts yard 8403 New Laredo Hwy, San Antonio, TX 78211
Reviews of Brothers Auto Parts
3.5+★★★☆☆
250+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff20
- Finding the part they needed5
- Parts for a specific make or model3
Customers complain about
- Used part prices they felt were too high5
Of 197 written reviews, 69% give 4–5 stars and 26% give 1–2.
In the last 12 months: 30 written reviews, 80% give 4–5 stars.
The business replies to 45% of written reviews, including 20 of its 52 one- and two-star reviews.
How it compares in San Antonio ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in San Antonio
Its own figures set against the other San Antonio businesses we checked.
One- and two-star reviews
26% of 197 written reviews
A higher share than 80% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Most common complaints
Of its 15 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
80% in the last 12 months, up from 66%
Before: 66% · Last 12 months: 80%. 30 reviews in the last 12 months, 167 before.
Replies to reviews
45% of written reviews get a reply from the business
Replies to more than 68% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Texas license
Yes TX used-parts license #794
60% of San Antonio salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of San Antonio; the line is the middle; the dot is this business.
What customers say
What its 197 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
250+ public reviews
Finding the part
- Finding the part they needed5● About average
- A big yard with a wide selection3● About average
- Parts for a specific make or model3▲ 2.1× the average
Staff and service
- Friendly, helpful staff20● About average
- Polite, professional staff11▼ Below average
Prices and paying
- Used part prices they felt were too high5▼ 3× the average
Returns and warranty
- The warranty and claims on it6▲ 2.7× the average
Reviews 2015 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 15 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 5 | 1 |
| Prices felt too high | 3 | 2 |
| Refund or return refused | 3 | 0 |
| Wrong part sold or pulled | 2 | 0 |
| Closed during listed hours | 1 | 1 |
| Long wait | 1 | 1 |
| Offer or price changed at pickup or at the counter | 1 | 0 |
| Part didn't work or failed soon after | 1 | 0 |
| Phones not answered or calls not returned | 1 | 0 |
| Unexpected fees | 1 | 0 |
| Other complaints | 2 | 1 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Parts for a specific make or model
Good to know before you go
- Customers report: used part prices they felt were too high
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Extended warranty option (its website)
- Explains its return policy (its website)
What customers mention
- The warranty and claims on it6
- Finding the part they needed5
- Used part prices they felt were too high5
Before you go
- Ask what the warranty covers and get it on the receipt (6 reviews mention the warranty and claims on it)
Sell a car
What they offer
- Buys cars (business listing)
Plan a visit
What they offer
- Open 6 days a week
- 17% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff20
- Polite, professional staff11
Cost and paying
No prices published online.
- Payment
- Credit, Debit
What their website says
From brothersautopartssatx.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ Texas Used Auto Parts Recycler #794
Valid until Dec 2026 · TDLR register
✓ EPA facility 110070375575
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Southwest San Antonio, about 8 miles from downtown
★Brothers1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in San Antonio.
- Main Auto & Truck PartsUsed parts yard · TX 78211 · ★ 4.0+ · 100+ reviews · under 1 mi awayDirections
- Allied American Auto PartsSalvage yard · TX 78211 · ★ 4.5+ · 250+ reviews · under 1 mi awayDirections
- Big State Auto PartsUsed parts yard · TX 78211 · ★ 4.0+ · 50+ reviews · 1 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask what the warranty covers and get it on the receipt: 6 reviews mention the warranty and claims on it.
Reviews from WreckHunt visitors
Read by us before they go up, never edited.
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Sources and dates
Business listing and its 197 written reviews, to 30 Sep 2026 · brothersautopartssatx.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check