Big State Auto Parts
★ 4.0+ · 50+ public reviews Used auto parts yard 9400 New Laredo Hwy, San Antonio, TX 78211
Reviews of Big State Auto Parts
4.0+★★★★☆
50+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff16
Customers complain about
- The warranty and claims on it4
- Buying big parts like engines, glass or doors3
Used parts come in a wide selection, and knowledgeable staff make narrowing to the right one quick and easy.
Of 60 written reviews, 83% give 4–5 stars and 17% give 1–2.
In the last 12 months: 47 written reviews, 85% give 4–5 stars.
The business replies to 10% of written reviews, including 6 of its 10 one- and two-star reviews.
How it compares in San Antonio ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in San Antonio
Its own figures set against the other San Antonio businesses we checked.
One- and two-star reviews
17% of 60 written reviews
A lower share than 52% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Most common complaints
Of its 10 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
10% of written reviews get a reply from the business
Replies to fewer than 52% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Texas license
Yes TX used-parts license #2060
60% of San Antonio salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of San Antonio; the line is the middle; the dot is this business.
What customers say
What its 60 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
50+ public reviews
Finding the part
- Buying big parts like engines, glass or doors3▼ 5× the average
- Buying engines, transmissions or rear ends3▲ 5× the average
Staff and service
- Friendly, helpful staff16▲ 2.3× the average
- Polite, professional staff5● About average
Returns and warranty
- The warranty and claims on it4▼ 6× the average
Summed up with AI from its reviews, checked by our software and approved by our team. How
Reviews 2024 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 10 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Part didn't work or failed soon after | 4 | 3 |
| Refund or return refused | 4 | 4 |
| Long wait | 2 | 2 |
| Told they had a part that wasn't there | 2 | 1 |
| Prices felt too high | 1 | 1 |
| Other complaints | 2 | 1 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Friendly, helpful staff
Good to know before you go
- Customers report: the warranty and claims on it
- Customers report: buying big parts like engines, glass or doors
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Search their stock online (its website)
What customers mention
- The warranty and claims on it4
- Buying big parts like engines, glass or doors3
- Buying engines, transmissions or rear ends3
Before you go
- Ask what the warranty covers and get it on the receipt (4 reviews mention the warranty and claims on it)
Sell a car
What they offer
- Buys cars (business listing)
Plan a visit
What they offer
- Open 6 days a week
- 23% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff16
- Polite, professional staff5
Cost and paying
No prices published online.
- Payment
- Credit, Debit
Checked records
✓ Texas Used Auto Parts Recycler #2060
Valid until Jul 2027 · TDLR register
✓ EPA facility 110071783768
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Southwest San Antonio, about 9 miles from downtown
★Big State Auto Parts1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in San Antonio.
- National Auto & TruckUsed parts yard · TX 78211 · ★ 3.5+ · 100+ reviews · under 1 mi awayDirections
- Giant Imports JunkyardUsed parts yard · TX 78211 · ★ 4.0+ · 250+ reviews · under 1 mi awayDirections
- South Texas Truck SalvageSalvage yard · TX 78211 · ★ 4.0+ · 25+ reviews · under 1 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask what the warranty covers and get it on the receipt: 4 reviews mention the warranty and claims on it.
Reviews from WreckHunt visitors
Read by us before they go up, never edited.
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Tell others what it was like. We read every review before it goes up, good or bad, and never edit what you write. Your email is never shown. Review guidelines
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Sources and dates
Business listing and its 60 written reviews, to 30 Sep 2026 · bigstateautoparts.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check