Giant Imports Junkyard
★ 4.0+ · 250+ public reviews Used auto parts yard 9592 New Laredo Hwy, San Antonio, TX 78211
Reviews of Giant Imports Junkyard
4.0+★★★★☆
250+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff39
- Finding the part they needed12
- Straightforward dealing7
Customers complain about
- Buying big parts like engines, glass or doors9
- The warranty and claims on it6
- Rude or dismissive staff3
Of 293 written reviews, 82% give 4–5 stars and 16% give 1–2.
In the last 12 months: 50 written reviews, 76% give 4–5 stars.
The business replies to 23% of written reviews, including 13 of its 47 one- and two-star reviews.
How it compares in San Antonio ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in San Antonio
Its own figures set against the other San Antonio businesses we checked.
One- and two-star reviews
16% of 293 written reviews
A lower share than 60% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Most common complaints
Of its 28 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
76% in the last 12 months, down from 84%
Before: 84% · Last 12 months: 76%. 50 reviews in the last 12 months, 243 before.
Replies to reviews
23% of written reviews get a reply from the business
Replies to more than 60% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Texas license
Yes TX used-parts license #1557
60% of San Antonio salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of San Antonio; the line is the middle; the dot is this business.
What customers say
What its 293 written reviews mention most, in our words. The number is how many reviews mention each.
4.0+★★★★☆
250+ public reviews
Finding the part
- Finding the part they needed12▲ 2.0× the average
- Buying big parts like engines, glass or doors9▼ 2.9× the average
- Buying engines, transmissions or rear ends7▲ 2.4× the average
- Parts for a specific make or model6▲ 2.8× the average
Staff and service
- Friendly, helpful staff39● About average
- Polite, professional staff15▼ Below average
- Straightforward dealing7● About average
- Rude or dismissive staff3▼ 2.3× the average
Prices and paying
- Staff who negotiate or give a discount5▲ 5× the average
Returns and warranty
- The warranty and claims on it6▼ 1.8× the average
Reviews 2013 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 28 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Refund or return refused | 12 | 4 |
| Rude or unhelpful staff | 11 | 5 |
| Part didn't work or failed soon after | 9 | 5 |
| Wrong part sold or pulled | 6 | 1 |
| Order not ready when promised | 4 | 4 |
| Long wait | 2 | 0 |
| Phones not answered or calls not returned | 2 | 1 |
| Prices felt too high | 2 | 1 |
| Offer or price changed at pickup or at the counter | 1 | 0 |
| Pickup late, missed or rescheduled | 1 | 1 |
| Title or paperwork problems | 1 | 0 |
| Other complaints | 3 | 2 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Finding the part they needed
- Parts for a specific make or model
- Staff who negotiate or give a discount
- Selling a car without a title (its website)
Good to know before you go
- Customers report: buying big parts like engines, glass or doors
- Customers report: the warranty and claims on it
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Search their stock online (its website)
- Stock list kept up to date online (its website)
- Rebuilt or tested transmissions (its website)
- Used engines (its website)
- Parts tested or graded (its website)
- Hard-to-find parts (its website)
What customers mention
- Finding the part they needed12
- Buying big parts like engines, glass or doors9
- Buying engines, transmissions or rear ends7
Before you go
- Ask what the warranty covers and get it on the receipt (6 reviews mention the warranty and claims on it)
Sell a car
What they offer
- Buys cars (business listing)
- Buys without a title (its website)
- Pays cash (its website)
- Buys cars without a title (its website)
- Free towing (its website)
- Buys non-running cars (its website)
Plan a visit
What they offer
- Open 6 days a week
- 10% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff39
- Polite, professional staff15
- Straightforward dealing7
Cost and paying
No prices published online.
- Payment
- Credit, Debit
What their website says
From giantimports.com, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ Texas Used Auto Parts Recycler #1557
Valid until Jan 2027 · TDLR register
✓ EPA facility 110033805112
1 permit on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
What they say vs. what customers say
Fuel pumps (its website)
12 of its 241 4–5★ reviews mention had the part I needed: more often than similar businesses (5.0% vs 3.3%).
Engines (its website)
7 of its 293 written reviews mention bought engines, transmissions or rear ends: more often than similar businesses (2.4% vs 1.5%).
Tested and warranty-backed used transmissions (its website)
6 of its 293 written reviews mention warranty coverage and claims: more often than similar businesses (2.0% vs 1.5%).
Compared with businesses of the same type, size and chain status. A link, not proof.
Getting there
Get directions →Southwest San Antonio, about 9 miles from downtown
★Giant1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in San Antonio.
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- Junk Yard Dogs Auto PartsSalvage yard · TX 78211 · ★ 3.0+ · 100+ reviews · under 1 mi awayDirections
- National Auto & TruckUsed parts yard · TX 78211 · ★ 3.5+ · 100+ reviews · under 1 mi awayDirections
Compare all places to buy partsPlaces to sell a carScrap yards
Ready to call?
Ask what the warranty covers and get it on the receipt: 6 reviews mention the warranty and claims on it.
Reviews from WreckHunt visitors
Read by us before they go up, never edited.
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Sources and dates
Business listing and its 293 written reviews, to 30 Sep 2026 · giantimports.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check