National Auto & Truck
★ 3.5+ · 100+ public reviews Used auto parts yard 9430 New Laredo Hwy, San Antonio, TX 78211
Reviews of National Auto & Truck
3.5+★★★☆☆
100+ public reviews · latest Sep 2026
Customers praise
- Friendly, helpful staff10
- Finding the part they needed3
Customers complain about
No complaint comes up often enough to show.
Of 72 written reviews, 75% give 4–5 stars and 24% give 1–2.
In the last 12 months: 14 written reviews, 71% give 4–5 stars.
The business replies to 0% of written reviews, including 0 of its 17 one- and two-star reviews.
How it compares in San Antonio ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in San Antonio
Its own figures set against the other San Antonio businesses we checked.
One- and two-star reviews
24% of 72 written reviews
A higher share than 64% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Most common complaints
Of its 7 one- and two-star reviews since Oct 2023. Read them below
4–5 star reviews
71% in the last 12 months, down from 76%
Before: 76% · Last 12 months: 71%. 14 reviews in the last 12 months, 58 before.
Replies to reviews
0% of written reviews get a reply from the business
Replies to fewer than 76% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Texas license
Yes TX used-parts license #861
60% of San Antonio salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of San Antonio; the line is the middle; the dot is this business.
What customers say
What its 72 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
100+ public reviews
Finding the part
- Finding the part they needed3▲ 2.1× the average
Staff and service
- Friendly, helpful staff10● About average
- Polite, professional staff5● About average
Reviews 2015 to Sep 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 7 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Rude or unhelpful staff | 2 | 1 |
| Told they had a part that wasn't there | 2 | 1 |
| Order not ready when promised | 1 | 1 |
| Part didn't work or failed soon after | 1 | 1 |
| Prices felt too high | 1 | 1 |
| Refund or return refused | 1 | 1 |
| Yard unsafe, messy or picked over | 1 | 0 |
| Other complaints | 1 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good for
- Finding the part they needed
Good to know before you go
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What customers mention
- Finding the part they needed3
Plan a visit
What they offer
- Open 6 days a week
- 14% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff10
- Polite, professional staff5
Cost and paying
No prices published online.
- Payment
- Credit, Debit
Checked records
✓ Texas Used Auto Parts Recycler #861
Valid until Mar 2027 · TDLR register
✓ EPA facility 110070362962
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Southwest San Antonio, about 9 miles from downtown
★National1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in San Antonio.
- Big State Auto PartsUsed parts yard · TX 78211 · ★ 4.0+ · 50+ reviews · under 1 mi awayDirections
- Giant Imports JunkyardUsed parts yard · TX 78211 · ★ 4.0+ · 250+ reviews · under 1 mi awayDirections
- South Texas Truck SalvageSalvage yard · TX 78211 · ★ 4.0+ · 25+ reviews · under 1 mi awayDirections
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Sources and dates
Business listing and its 72 written reviews, to 30 Sep 2026 · trade4215.car-part.com (its website, read Sep 2026) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check