International Truck Parts
★ 3.5+ · 100+ public reviews Used auto parts yard 9809 New Laredo Hwy, San Antonio, TX 78211
Reviews of International Truck Parts
3.5+★★★☆☆
100+ public reviews · latest Jul 2026
Customers praise
- Friendly, helpful staff6
Customers complain about
No complaint comes up often enough to show.
Of 72 written reviews, 67% give 4–5 stars and 32% give 1–2.
In the last 12 months: 9 written reviews, 89% give 4–5 stars.
The business replies to 17% of written reviews, including 8 of its 23 one- and two-star reviews.
How it compares in San Antonio ↓Every topic customers mention ↓What unhappy customers say ↓
✓ Texas-licensed✓ EPA record Used auto parts yard Spanish-language reviews
How it compares in San Antonio
Its own figures set against the other San Antonio businesses we checked.
One- and two-star reviews
32% of 72 written reviews
A higher share than 88% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Most common complaints
Of its 7 one- and two-star reviews since Oct 2023. Read them below
Replies to reviews
17% of written reviews get a reply from the business
Replies to more than 48% of San Antonio salvage yards. Middle of San Antonio salvage yards: 17%.
Texas license
Yes TX used-parts license #1055
60% of San Antonio salvage yards hold one we matched.
Reviews to 30 Sep 2026; hours, licenses and records checked Sep 2026. The shaded band is the middle half of San Antonio; the line is the middle; the dot is this business.
What customers say
What its 72 written reviews mention most, in our words. The number is how many reviews mention each.
3.5+★★★☆☆
100+ public reviews
Staff and service
- Friendly, helpful staff6● About average
- Polite, professional staff3▼ Below average
Reviews 2016 to Jul 2026. Ratings are floors, refreshed quarterly. Topics are shown only when our checks find them right at least 9 times in 10; the arrows compare this business with all businesses we checked. How we count topics
What unhappy customers say
We read all 7 of its one- and two-star written reviews since Oct 2023. The reasons they give (one review can give several):
| Why they were unhappy | Reviews | Last 12 months |
|---|---|---|
| Offer or price changed at pickup or at the counter | 4 | 0 |
| Phones not answered or calls not returned | 2 | 0 |
| Told they had a part that wasn't there | 2 | 0 |
| Order not ready when promised | 1 | 0 |
| Refund or return refused | 1 | 0 |
| Rude or unhelpful staff | 1 | 0 |
| Other complaints | 1 | 0 |
One- and two-star reviews by quarter, Oct 2023 to 30 Sep 2026. The last bar can be a part quarter.
Each review was read in full with AI and sorted into the reasons above; counts are reviews, not people. How we read these
Good to know before you go
- Closed on Sundays
- Cards accepted, no checks listed
What do you need?
Pick one to see what they offer, what customers say and what to ask.
Buy a part
What they offer
- Warranty up to 90 days (its website)
- Warranty on used parts (its website)
- Rebuilt or tested transmissions (its website)
- Used engines (its website)
- Explains its return policy (its website)
- Hard-to-find parts (its website)
Plan a visit
What they offer
- Open 6 days a week
- 17% of written reviews are in Spanish
What customers mention
- Friendly, helpful staff6
- Polite, professional staff3
Cost and paying
No prices published online.
- Warranty (website)
- Up to 90 days
- Payment
- Credit, Debit
What their website says
From internationaltruckparts.net, read Sep 2026. Only statements a second careful read confirmed. Ask when you call; websites can be out of date.
Checked records
✓ Texas Used Auto Parts Recycler #1055
Valid until Feb 2027 · TDLR register
✓ EPA facility 110070373879
2 permits on record · 0 inspections · 0 enforcement actions · EPA ECHO
Checked Sep 2026. Facts, not a verdict.
Getting there
Get directions →Southwest San Antonio, about 9 miles from downtown
★International1Nearby salvage yards, listed below
Need another yard?
Nearby salvage yards in San Antonio.
- A-1 SalvageSalvage yard · TX 78211 · ★ 4.5+ · 250+ reviews · under 1 mi awayDirections
- Auto World Auto PartsSalvage yard · TX 78211 · ★ 4.0+ · 25+ reviews · under 1 mi awayDirections
- Alpha Auto PartsSalvage yard · TX 78211 · ★ 4.0+ · 25+ reviews · under 1 mi awayDirections
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Sources and dates
Business listing and its 72 written reviews, to 30 Sep 2026 · internationaltruckparts.net (its website, archived copy of 20260418) · Texas Department of Licensing and Regulation, used auto parts recycler licenses, Sep 2026 · US EPA ECHO facility records, Sep 2026 · one- and two-star reviews read 2026-10. How we check